For SAS IT Staff

Documentation for IT Staff is being migrated to Grokbox.  Legacy documentation is below.

Take me to the Grokbox Documentation.

• Central Systems Support
  • Configuring Apple Mail for New Math Mail Server
  • How to change NetID password
  • Rutgers Guest Accounts
  • SAS Administrative Mailing Lists
  • Setting up your Google Apps Account
• Computing Policies
  • School of Arts and Sciences Data Storage Policy
  • School of Arts and Sciences Visual Identity Policies
• Consulting & Advising Services
  • Purchasing Equipment
• Desktop & Mobile Systems Support
  • How do I download the new Cisco AMP for Endpoints antivirus software for a Rutgers-owned computer?
  • I turn on my computer and nothing happens - what do I do now?
  • Mac OS Updates
• Desktop Software
  • How do I re-activate MS Office or Windows for an off-campus machine?
• Documentation (SAS IT Staff)
  • Automated Installer - WebDrive
  • CIFS Mapping Script
  • Douglass Campus Information for SAS Technicians
  • Douglass Campus Network Information
  • Gaining Remote Control of PCs and Macs
  • Guide to SAS Computing
  • How To Connect and Use Microsoft Remote Desktop Connection
  • Network Cable Specifications
  • Novell Settings (Douglass Campus Departments)
  • Provisioning a User
  • SAS Server Infrastructure Layout
  • Timeclocks
  • Using RUMigrated
• Email Accounts
  • Address Limitations in Rutgers Connect
  • New Employee Setup
• Instructional Support
  • SAS-IT Podium
• Inventory
  • Inventory Collection Methods for PCs and Macs
  • Inventory Collection using Apple Remote Desktop
• Networking Support
  • Social Networking Safety Tips
  • VPN Client for Linux
  • VPN Client for Mac
  • VPN Client for Windows
• News
  • WiFi Vulnerability
• Printing and Copying
  • How do I connect to a networked printer?
  • List of PaperCut printers and drivers
  • Ricoh Documentation
  • What are some basic steps I can take when I am having trouble printing?
• Rutgers Connect
  • Frequently Asked Questions
  • Help and Resources
  • Mobile Management Policy Information
• SAS Applications
  • Aastra Data Collection
  • Classroom PC Help System
  • Invite System
  • SAS Central Authentication
  • SAS User Manager
  • Scanned Document Retrieval
  • Survey System
• Servers and Storage
  • What is the difference between my H: drive and my W: drive, and which should I use?