Working Remotely

Accessing Voicemail from Home

How To Check Voicemail (Cisco) Desk phone from outside the school

1. Dial your full desk phone number (XXX) XXX-XXXX
2. Wait until the voice mail starts and press (*)
3. The system will ask you for your ID (ID is your 5 Digit Ext.)
4. When prompted, enter Your PIN
5. Press 2 to check your voicemails

Adding the Cisco Webex Meeting Scheduler to Rutgers Connect

Cisco Webex Meetings Scheduler for Microsoft Office 365 makes it easy for you to schedule, start, and join Webex meetings and Personal Room meetings directly from Microsoft Outlook. When it’s time to join, everyone can click the link in the calendar invitation or they can join from a video system or phone.

Please note: If you are currently using the Cisco WebEx Productivity Tools with the Outlook desktop application, please follow the directions at How Do I Uninstall Webex Productivity Tools? before adding the Cisco Webex Meeting Scheduler. Meetings created with the Cisco Webex Productivity Tools cannot be edited after switching to the Cisco Webex Meeting Scheduler add-in. If you need to modify existing meetings, please do so in the Outlook Desktop application and prepare to transition to the Cisco Webex Meeting Scheduler.

1. Navigate to https://connect.rutgers.edu
2. Select the Calendar option in the bottom left-hand corner of the screen.
   
   
   
   
3. Begin to schedule a new meeting by selecting New Event in the top left-hand of your screen.
   
   
   
   
4. From the top options on the New Event page, select the three dots on the right side of the top of the window, and then select Get Add-ins.
   
   
   
   
5. From the right side of the screen, select Admin-managed
   • Then select the Add button under the option for Cisco Webex Meeting Scheduler.
     
     
     
     
6. Review and agree to the terms of the add-in and select Continue.
   
   
   
   
7. After selecting Continue, you will see a pop-up confirming that the add-in has been enabled. You can close this window by selecting the X in the top right corner.
   
   
   
   
8. Close the Add-ins page by selecting the X in the top right corner.
   
   
   
   
9. You will now see the new event window again. Select the Webex icon in the top right, and choose Add Webex Meeting to finalize settings.
   
   
   
   
10. You will see a pop-up asking you to allow the Cisco Webex Meeting Scheduler to open a new window. Select Allow.
    
    
    
    
11. You will now see the Welcome screen. Select Get Started.
    
    
    
    
12. You will see a prompt that will show “Finding your Webex sites…” which should detect the Rutgers Webex site automatically.
    • NOTE: If it does not you can enter “rutgers.webex.com” in the box and select Next.
      
      
      
      
13. You will be redirected to log in to Rutgers Connect again. Enter your login email address, in the format This email address is being protected from spambots. You need JavaScript enabled to view it. followed by continuing login with your NetID password.
    
    
    
    
14. After a successful sign in, you will see a large prompt to Add a Webex Meeting to your event. Select this to continue.
    
    
    
    

    Please note: This process will only need to be completed the first time you set up the add-in. In the future, you will be able to add meetings by selecting the “Add Webex Meeting” button as shown in Step 9.

    
    
    

15. You will now see that a Webex meeting has been added to your event, and you can schedule it as you would any other Rutgers Connect calendar event. You have to view the full details of the meeting in order to view the Webex button. It won't show up in the small window that pops up when you create a meeting. The Webex meeting will be adjusted to match the time and date set by the calendar event. The details will be in the notes for the meeting and the title of the meeting will be taken from the title you put on the calendar appointment. If you edit the event in the future, the Webex meeting will be updated correspondingly. After the information has been added to the calendar invite, you can click on the Webex icon and choose Webex Preferences to change the settings for that meeting. The most important setting that you're likely to use is: "Let anyone with a host account on this site host my meeting." This will allow the meeting to start even if the host hasn't joined the meeting yet.
    
    
    
    

Canvas WebEx Training Video

Canvas: Keep Teaching: Continuity of Instruction Workshop https://rutgers.webex.com/recordingservice/sites/rutgers/recording/playback/024651ebc4614462a3519e6e64f0159b

Password: CanvasWorkshop20

Setting Up a Google Hangouts Meeting

Creating a Meeting

1. Log into your scarlet mail account at http://mail.scarletmail.rutgers.edu/ with your netID and password
2. Click on the Google Apps icon in the upper right
3. Select Calendar from the list of apps
4. Click on the date you want to schedule the meeting
5. Enter a Meeting Name in the Add Title field
6. Select the start and end times
7. Enter the email of the guests (Hit enter after each email, to add it to the list)
   
   
   
   
8. Click Add Conferencing to create a Hangouts Meet link
   
   
   
   
   
   
   
   
   
9. Click Save
10. Click Send
    
    
    
    
11. Click “Invite external guests” if prompted
    
    
    
    

Starting a Meeting

1. Click the meeting link on your calendar
2. Click Join Hangouts Meet
   
   
   
   
3. Confirm that Google Meet can use your camera and mic when prompted
4. Click the Present button
5. On the Share your Screen popup
   • You can share your Entire Screen or an Application Window
   • Click Cancel if you prefer to wait to share your screen
     
     
     
     
6. Click Present Now when ready
   
   
   
   

NOTE: The Presenter tools are located at the bottom.

Setting Up Call Forwarding on Cisco Phones

Turning On Call Forwarding

1. First you will need to connect to the Rutgers VPN. (Please refer to the Connecting to Rutgers VPN).
2. Once you’re connected to the Rutgers VPN, go to https://myphone.rutgers.edu/ucmuser/main.
3. Use your netID and password to log in.
4. Click on Call Forwarding from the menu on the left side of the screen.
5. Check the “Forward all calls to:” box.
6. Select “Add a New Number” from the dropdown menu.
7. Enter 9 + the 10 digit phone number of where the calls should be forwarded to.

Turning Off Call Forwarding

1. First you will need to connect to the Rutgers VPN. (Please refer to the Connecting to Rutgers VPN).
2. Once your connected to the Rutgers VPN, go to https://myphone.rutgers.edu/ucmuser/main.
3. User your netID and password to log in.
4. Click on Call Forwarding from the menu on the left of the screen.
5. Uncheck the “Forward all calls to:” box6.Click Save.

Setting Up Google Voice for Call Forwarding

Using Google Voice will allow you to make calls from home, without you having to use your personal number.

If you prefer not to use your personal gmail account, you can create a new gmail account on the following link by going to www.gmail.com

1. Select “Use Another Account”
2. Click on “Create Account”
3. Select “For myself”
4. Fill in the require information and click Next to create a new gmail account

Once you have your gmail account, go to https://voice.google.com/signup

1. Login if you not logged in already
2. Select a City from Nearby Cities List
   
   
   
   
3. Select a phone number from the Google Voice Number
4. Click Verify
   
   
   
   
5. Enter the phone/cell # that inbound calls should be forwarded to. Eg. Your home phone or cell phone
6. Click Send Code
   
   
   
   
7. You’ll receive a text or call with a verification Code, enter this code into the code field
8. Click Verify
   
   
   
   
9. Click Finish
   
   

NOTE: Forwarding to a home or cell phone, will only allow you to obscure your home or cell number when forwarding or giving it out to others, it will not make calls from your home or mobile phone come from the Google Voice number.

MAKING CALLS FROM GOOGLE VOICE

NOTE: You will need a microphone and speakers on your home machine in order to make calls.

Once you are logged into google voice, you can use the number pad on the bottom right of the screen to make a call.

RETRIEVING VOICEMAILS

1. Click on the voicemail icon on the left side of the screen
   
   
   
   
2. Click a message from the list
   
   
   
   
3. Click on the Play button at the bottom
   
   

TURNING GOOGLE VOICE CALL FORWARD ON/OFF

1. To turn Google Voice Forwarding to your cell or phone number, click on the settings icon in the upper right
   
   
2. Click on the Calls section from the menu on the left
3. Click on the toggle switch next to your cell or phone number

Virtual Computer Labs Access and Info

The Office of Information Technology (OIT) is pleased to announce a new service for the Rutgers community: Virtual Computer Labs. Students, faculty and staff can now utilize OIT computer lab PCs – and all Windows applications provided in the general-use New Brunswick labs – from any location at any time. The available software includes ProQuest, Mathematica and PSpice, among scores of others for a variety of academic disciplines. Clients can connect from most web browsers without a virtual private network (VPN).

GENERAL INFORMATION

How do I access the Virtual Computer Labs?

Visit the Virtual Computer Labs site to learn more about the service and how to log in. You can also view a list of available software.

Are there any limitations?

• Standard desktop features such as printing and local saving are not available. Users can download a PDF copy of any print output and are encouraged to save documents to their preferred cloud storage platform.
• Multimedia performance, including video playback, will be reduced.
• Clients must have a HTML5 web browser, and they will have the best user experience connecting from devices with a keyboard and mouse.

How can I get help?

If you or your users have questions or need assistance, please reach out to the Office of Information Technology Help Desk.

LOGGING INTO THE VIRTUAL COMPUTER LABS

You can access the Virtual Computer Labs via the following link: https://labgateway.rutgers.edu

Use your NetID and password on the login screen

Once the session is started you will see a desktop

You can use any of the programs provided by going to the programs list from the Windows button in the bottom left of the screen (Here is a complete list of available software)

SAVING FILES

To save files, you will need to upload them to a cloud storage solution, as remote file saving is disabled.

For faculty, staff, and RBHS students, you can save the files to Onedrive, which is part of your Rutgers Connect account.

For non-RBHS students, you can save the files to your Google Drive, which is part of ScarletMail.

LOGGING OFF

Double click the Logoff icon on the desktop

Click Yes

Click Logout

Adding the Cisco Webex Meeting Scheduler to Microsoft Office 365 Outlook - Windows

Cisco Webex Meetings Scheduler for Microsoft Office 365 makes it easy for you to schedule, start, and join Webex meetings and Personal Room meetings directly from Microsoft Outlook. When it’s time to join, everyone can click the link in the calendar invitation or they can join from a video system or phone.

Please note: If you are currently using the Cisco WebEx Productivity Tools with the Outlook desktop application, please follow the directions at How Do I Uninstall Webex Productivity Tools? before adding the Cisco Webex Meeting Scheduler. Meetings created with the Cisco Webex Productivity Tools cannot be edited after switching to the Cisco Webex Meeting Scheduler add-in. If you need to modify existing meetings, please do so in the Outlook Desktop application and prepare to transition to the Cisco Webex Meeting Scheduler.

If you have any questions or are prompted to give admin credentials during the install please open a workorder and a SAS Tech will assist you.

1. Open Outlook on your PC
2. Select the File tab in the upper left
   
   
   
   
3. Click on the “Manage Add-ins” option
   
   
   
   
4. You will be redirected to log in to Rutgers Connect. Enter your login email address, in the format This email address is being protected from spambots. You need JavaScript enabled to view it. followed by continuing login with your NetID password.
   
   
   
   
5. After a successful sign in, the Add-Ins for Outlook screen will appear.
6. From the right side of the screen, select Admin-managed
   • Then select the Add button under the option for Cisco Webex Meeting Scheduler.
     
     
     
     
7. Review and agree to the terms of the add-in and select Continue.
   
   
   
   
8. After selecting Continue, you will see a pop-up confirming that the add-in has been enabled. You can close this window by selecting the X in the top right corner.
   
   
   
   
9. Close the Add-ins page by selecting the X in the top right corner.
   
   
   
   
10. Minimize the web browser window
11. In Outlook click the Back button in the upper left
    
    
    
    
12. Select the Calendar option in the bottom left-hand corner of the screen.
    
    
    
    
13. Begin to schedule a new meeting by selecting New Event in the top left-hand of your screen.
    
    
    
    
14. You will now see the new meeting window. Select the Add Webex Meeting icon in the top right.
    
    
    
    
15. You will now see the Welcome screen. Select Get Started.
    
    
    
    
16. You will see a prompt that will show “Finding your Webex sites…” which should detect the Rutgers Webex site automatically.
    • NOTE: If it does not you can enter “rutgers.webex.com” in the box and select Next.
      
      
      
      
17. You will be redirected to log in to Rutgers Connect again. Enter your login email address, in the format This email address is being protected from spambots. You need JavaScript enabled to view it. followed by continuing login with your NetID password.
    
    
    
    
18. Click Continue on the Connect your Account window if prompted
19. Login with your NetID and NetID password.
20. After a successful sign in, you will see a large prompt to Add a Webex Meeting to your event. Select this to continue.
    
    
    
    Please note: This process will only need to be completed the first time you set up the add-in. In the future, you will be able to add meetings by selecting the “Add Webex Meeting” button as shown in Step 14.
    
    
21. You will now see that a Webex meeting has been added to your event, and you can schedule it as you would any other Rutgers Connect calendar event. You have to view the full details of the meeting in order to view the Webex button. It won't show up in the small window that pops up when you create a meeting. The Webex meeting will be adjusted to match the time and date set by the calendar event. The details will be in the notes for the meeting and the title of the meeting will be taken from the title you put on the calendar appointment. If you edit the event in the future, the Webex meeting will be updated correspondingly. After the information has been added to the calendar invite, you can click on the Webex Preferences to change the settings for that meeting. The most important setting that you're likely to use is: "Let anyone with a host account on this site host my meeting." This will allow the meeting to start even if the host hasn't joined the meeting yet.
    
    
    
    

To edit Webex preferences for a meeting. Select the meeting on your calendar and click on the Edit button.

Connecting to the Rutgers VPN with Cisco AnyConnect on Windows

VPN (Virtual Private Network) Client Overview

Rutgers VPN utilizes the Cisco AnyConnect Secure Mobility Application to provide secure remote access functionality for end users running Microsoft Windows, macOS, or Linux. As of July 1, 2019, the Cisco client is the only officially supported method for VPN connection sat the University. Service activation is available at https://netid.rutgers.edu/.

If you have not previously installed the Cisco AnyConnect client, you can authenticate to the VPN through a web-browser which will allow you to download and install the appropriate AnyConnect client. Simply visit https://vpn.rutgers.edu and complete login.

Using the VPN

Once the installation is complete, the “Cisco AnyConnect Secure Mobility Client” will be located in your start menu, under the Cisco folder. It may also already be running in your system tray. The icon will look like this:

1. Either launch AnyConnect from your start menu, or double click the icon in the system tray if available and you will be presented with the connection screen, which should look like this:
2. Enter the address of the VPN: vpn.rutgers.edu
   
   
   NOTE: You must be enrolled in Duo 2FA (NetID+) NetID+ 2-factor authentication information: https://netid.rutgers.edu/setupTwoFactorAuthentication.htm
   
   
3. You will see fields for Username, Password, and Duo Action/Second Password (see below). The options are detailed in the dialogue box.
   
   
   
   
   • The Username will be your NetID
   • The password field for either will be your NetID Password
   • For 2FA, you have 4 options to enter in the Second Password/Duo Action field:

   Enter a 6 digit Duo Passcode. These are generated either by a Hard Token, showing the passcode in the Duo Mobile App, or from a previous “SMS” request. Simply type in the 6 numbers and hit OK.

   Type the word “push”. This will send a push notification to the primary device you have enrolled with Duo through NetID+ with the option to Accept or Deny.

   Type the word “phone”. You will receive a phone call to the primary device you have enrolled with Duo through NetID+ with touch tone options to Accept or Deny.

   Type the word “sms”. You will receive a text message to the primary device you have enrolled with Duo through NetID+ containing passcodes you can use to logon.

4. Once the credentials have been entered click OK
5. You should now be connected to the VPN and the icon should reflect this by having a small lock on it like this:

NOTE: When you are finished with University business, always remember to end the VPN session!

Ending a VPN Session

1. To end your session, locate the AnyConnect icon in the system tray on the bottom right of your display. Right clicking the icon gives the option to view details of your session (Open), to end your session (“Disconnect”) or to end your session and close the AnyConnect application (Quit).
2. Choose “Disconnect” or “Quit” when you are ready to terminate the connection based on your preference. Alternate Click menu:

Connecting to the W: Drive from Home - Windows

NOTE: You must connect to the Rutgers VPN prior to doing the steps below

1. In Windows 10, type the following in the white window at the bottom of screen that says Type here to search \\rad.rutgers.edu\dfs\sas\
   
   
   
   
   • If the search box is not visible right click on a blank space on your task bar, click on Cortana, and click on Show search box
     
     
     
     
2. Hit Enter on your keyboard
3. It might take 1-2 minutes to connect, but you will get a “Enter network Credentials” popup window, enter the following:
   • Username: rad\netid   ( eg. rad\tsmith )
   • NetID password
4. This will open a window providing access to all the folders you have on the W: drive

Connecting to Your Office Mac from Home with Windows

DO THE FOLLOWING STEPS ON YOUR OFFICE MAC:

1. Download the SAS Apple Remote Desktop package from- http://sasdeploy.rutgers.edu/mac/rutgers-apple_remote_manage.pkg.zip
2. Go to your Downloads folder in your home directory
   
   
   
   
3. Right click or control click on rutgers- app_remote_manage.pkg and choose open. NOTE: You can’t double click, it’s not a signed package registered with apple
   
   
   
   
4. The installer will launch, click continue.
5. Click Install
6. Enter an Admin username if prompted password
   
   
   
   
7. After the package successfully installs, a dialog box will appear-
8. NOTE: Write or Take a Picture with your phone of the IP ADDRESS once the window below appears, YOUR OFFICE MACHINE WILL HAVE A DIFFERENT IP ADDRESS THAN THE ONE SHOWN BELOW:
   
   

DO THE FOLLOW STEPS ON YOUR HOME WINDOWS MACHINE:

1. From your home, connect to the Rutgers University VPN.
2. You will need to download VNC Viewer from https://www.realvnc.com/en/connect/download/viewer/
3. Click on the installer once it finishes downloading
4. Click OK for the Select a language window
5. Click Next
6. Select “I accept the terms …” and click Next
   
   
   
   
7. Click Next
8. Click Install
9. Click Finish
10. Open the VNC Viewer from your Programs List
    
    
    
    
11. Enter the ip address of your office machine
12. Enter the username and password that you use to login to your Office Mac.
    
    

Connecting to a Windows Machine from Windows with Remote Desktop

How Do I Remotely Access my On-Campus PC?

With Remote Desktop Connection, you can connect to your office desktop from off-campus and access all your programs, files and network resources just as if you’re sitting at that computer.

First, you’ll need to know you’re the IP address of your office computer. To find that, follow these directions:

Click Start, and in the search box type cmd. Next, click on the program cmd.

The command prompt should open; now in the open line, type ipconfig and press Enter:

You’ll see your IP address listed right above the subnet mask. Look for the number that starts with “172” and make a note of it.

Once you have the IP address, and after connecting to the Rutgers VPN as detailed above, search for “Remote Desktop Connection” on your home PC and launch it.

Enter the IP address of your office computer followed by :9833. (see example below).

Enter the username as “RAD\yournetid, e.g. RAD\jsmith. The password is your NetID password.

Once Remote Desktop connects a window will open displaying your office PC’s screen.

It’s best to use Full Screen Mode by clicking on the Maximize icon.

Once you’re in Full Screen mode you can use the minimize button to minimize your office PC’s screen or click on the X to close the session to your office PC.

If you have multiple monitors on your home PC, you can set Remote Desktop to use them when connecting to your office PC.

Under Display > Select “Use all my monitors for the remote session.

NOTE: Please keep in mind that you should minimize or exist your Remote Desktop session before trying to use videoconferencing or calling software. If you run those software programs on the office computer you're remote controlling, it will use the camera and/or microphone on the office machine.

You can also use these same directions to connect to an on-campus Windows computer from a Mac computer. Search for “Microsoft Remote Desktop” in the app store and install the client.

Connecting to the Rutgers VPN with Juniper Pulse Windows

1. Download the “Juniper Pulse Secure VPN for Rutgers University” from software.rutgers.edu
2. Click on the installer once it finishes downloading
3. Click Next
   
   
   
   
4. Click Install
5. Click Finish
6. Open Pulse Secure from your Programs List
7. Click the + sign
   
   
   
   
8. Enter the following:
   • Name: RU
   • Server URL: https://ssl-vpn.rutgers.edu
9. Click Connect
   
   
   
   
10. Enter your NetID and NetID password
11. Click Connect
    
    
    
    
12. Once the connection has been made you will see the following:
    
    

Installing Cisco AnyConnect VPN on Windows

Before users can connect to the Rutgers VPN with the Cisco AnyConnect app, they need to do the following:

1. Activate the Remote Access Service on their netID account
2. Enroll in NetID+

Remote Access Activation

Before using Cisco AnyConnect you will need to activate the service on your NetID.

1. Go to https://netid.rutgers.edu and select Service Activation on the left of the site.
2. Log in with netID and password
3. You will see the following screen:
   
   
   
   
4. Select the Remote Access VPN, Cisco AnyConnect Access for Rutgers Option
   • NOTE: You don’t have to activate the service again if you have [You already have this account.] listed next to the Remote Access option.
5. Click the “Activate Services” button

NetID+ Enrollment

1. Go to https://netid.rutgers.edu and click on "Manage netID+ Twon Factor Authentication" on the left side of the site.

Downloading & Installing Cisco AnyConnect Client

The screen shots that follow are what the user should see upon installing on Windows. Some images may be slightly different on each system and OS version.

1. Download the AnyConnect installer from https://vpn.rutgers.edu Once you’ve authenticated an automatic installation should begin. If it fails you should see a “Download for Windows” button below Download & Install.
2. If you chose to save the file, open the folder you saved the file to, typically Downloads or Desktop, and locate and the AnyConnect Secure Mobility Client executable (i.e. anyconnect-win-VERSION.NUMBER-core-vpn-webdeploy-k9.exe)
3. Double click the anyconnect-win-VERSION.NUMBER-core-vpn-webdeploy-k9.exe
4. Click Next
   
   
   
   
5. Select “I accept the terms ……..” and click Next
6. Click Install
7. If prompted enter your windows credentials, the installer requires elevated privileges to run.
8. Click Finish once the installation is complete

Remote Desktop to Linux Machine from Windows

Important

1. Visit https://netid.rutgers.edu/ and choose the link for Service Activation in the left-hand navigation.
2. Choose Remote Access VPN, Cisco AnyConnect Access for Rutgers. If you are not already signed up for two-step login with Duo, instructions will be provided to sign up as part of this process.
3. Download the Cisco AnyConnect software at https://vpn.rutgers.edu.

Establish a VPN connection and follow the below steps.

Enabling remote desktop on your office linux computer

1. Open putty
2. For Hostname enter the full hostname of your office computer
3. Enter the same for Saved Sessions
4. Click Save
5. Click Open to start an ssh session to your office linux computer
6. Run the following commands. Say no to View-only password
   • vncpassd
   • vncserver :1
7. If the computer is rebooted you only need to rerun the vncserver command.

Creating an ssh tunnel from remote machine to office linux machine

1. Open putty
2. Under Category go to Connection, SSH, Tunnels
   • Enter 5901 for the Source Port
   • Enter 127.0.0.1:5901 for the Destination
   • Click Add
     
     
     
     
3. Under Category go to Session
   • Enter the Hostname or IP of your office machine
   • Enter Hostname_Tunnel in Saved Sessions
   • Click Save to save the tunnel configuration
4. Click Open
5. Log in as you normally would. Leave this session running as it the ssh tunnel for VNC.

Viewing the remote desktop of your office linux computer

1. Install and start your vnc client software (tightvnc, vncviewer, etc)
2. Enter the 127.0.0.1::5901 as the remote host and click connect
3. Enter the password when prompted.
4. Your desktop should now be visible.

Remote Desktop Connection Windows via Remote Desktop Gateway

IMPORTANT: The computer that you want to remote control via Remote Desktop must remain powered on in order for you to control it. You do NOT need to connect to the VPN when following these instructions.

Required Item: You will need the ip address of your office machine. (Your Dept IT Manager can assist you with getting that information)

1. Hold the Windows Key
   
     down and press R on your keyboard.
   
   
2. A Run window should open up, type mstsc
   
   
   
   
3. Click OK
4. Click “Show Options”
   
   
   
   
5. Enter in the Computer field: Office Machine Ip Address and port # if needed
6. User name: rad\netID
   
   
   
   
7. Click on the Advanced Tab
8. Click the Settings button in the “Connect from anywhere” section
   
   
   
   
9. Select "Use these RD Gateway server settings"
10. Enter " rdgateway.rutgers.edu " in the Server Name field
11. You can also select “Use my RD Gateway credentials for the remote computer” option to avoid having to enter your username and password twice
    
    
    
    
12. Click OK
13. Click on Save As to save the file to your desktop, this file can then be doubled clicked to launch the remote session next time
    
    
    
    
14. Click Connect
    
    
    
    
15. The RD Gateway Server Credentials Popup will prompt you for a Username and password.
    • Enter “rad\NetID” and your NetID Password
    • Click OK
      
      
      
      
16. Next you will be prompted for the office machine credentials, enter your password.
    • Enter “rad\NetID” and your NetID Password
    • Click OK
      
      
      
      
17. A security certificate warning will appear.
    • You can check the “Don’t ask me again for connection to this computer” to avoid this prompt on future connections
    • Click “Yes” to approve
      
      
      
      
18. The Remote Session will now begin

Once Remote Desktop connects a window will open displaying your office PC’s screen. Launch programs and use your computer as you normally would when sitting at your desk.

It’s best to use Full Screen Mode by clicking on the Maximize icon.

Once you’re in Full Screen mode you can use the minimize button to minimize your office PC’s screen or click on the X to close the session to your office PC.

NOTE: Make sure you click the X to close the session to your office PC. Do NOT click Shut Down inside the Remote Desktop Session as this will power off your remote office computer!

Using Box for Windows

Activation

Before using Box you will need to activate the service on your NetID.

1. Go to https://netid.rutgers.eduand select Service Activation on the left of the site.
2. Log in with netID and password
3. You will see the following screen:
   
   
   
   
4. Select the Box Cloud Storage Option
   • NOTE: You don’t have to activate the service again if you have [You already have this account.] listed next to the Box option.
5. Click the “Activate Services” button

Installing/Using Box

1. Go to https://box.rutgers.edu/downloads/
2. Click on the operating system type (in your case Windows) and save the file and install the software.
3. A Box folder will be created in File Explorer

Saving or Moving data to Box

1. You can create folders just like you do on your own computer and copy\move documents into those folders.
   • If you are running low on hard drive space this is a good place to move your data to free up hard drive space on your local computer
2. The box folder works the same as any other folder on your computer. You can save a document directly to the box folder, drag and drop or cut and paste.
3. The cloud on the folder indicates it’s in the cloud

If you click on folder, right click and click on make Available Offline, this will download the data onto your computer

Logging into Box from any location:

1. Go to https://box.rutgers.edu/
2. Click on login
3. Log in with your net id and net id password

For more information:

https://box.rutgers.edu/information-for-faculty/

Using OneDrive on Windows

Accessing OneDrive via a Web Browser

1. Open your web browser of choice eg. safari, fire fox, chrome.
2. Go to https://connect.rutgers.edu.
3. Login with your email and netID password.
4. Click the following icon with the 9 dots in the upper left.
   
   
   
   
5. Click on OneDrive from the list of Apps.
6. A list of your folders and files will be displayed.
   
   
   
   
7. You can now add or modify any of the folders/files by clicking on them individually or by clicking the “Show Actions” icon next to each folder/file.
   
   

Installing OneDrive on your Windows PC

1. Windows 10 machines already have OneDrive installed.
2. Go to the Programs list and search for OneDrive.
3. Click on OneDrive and enter your email when promptedClick “Sign In”.
4. Click “Next” on the This is Your OneDrive Folder Window **You do NOT need to change the Location.
5. Click “Next”.
6. Click “Next”.
7. Click “Next”.
8. Click “Later”.
9. Click “Open my OneDrive – Rutgers University Folder”.

A OneDrive folder will be created in Finder Window

Saving or Moving data to OneDrive

• You can create folders just like you do on your own computer and copy\move documents into those folders.
  • If you are running low on hard drive space this is a good place to move your data to free up hard drive space on your local computer.
• The OneDrive folder works the same as any other folder on your computer.  You can save a document directly to the OneDrive folder, drag and drop or cut and paste.
• The cloud on the folder indicates it’s in the cloud.
  
  

If you Right Click on folder/file and click on Always Keep on This Device, this will download the file onto your machine.

Adding a Second Admin Account to a Mac

This is the procedure to get a second Admin account on Macs that were loaned out with a non-shareable admin password as the only admin.

The following steps need to be done with the Mac in recovery mode.

1. To boot the Mac into Recovery mode, hold down cmd and R keys while restarting the Mac.
   
   
   
   
2. You should get the following screen, if not reboot the machine again with Step 1
   • This is the recovery mode screen. DO NOT CLICK ON ANYTHING in the MacOS Utilities window. You could damage the OS.
     
     
     
     
3. Go to Utilities then choose Terminal at the top of the screen
   
   
   
   
4. In the Terminal, type hdiutil mount http://sasit.rutgers.edu/custom/downloads/bootstrap_admin.dmg
5. Hit the Enter key on your keyboard
   
   
   
   
6. In the Terminal, type /Volumes/bootstrap/run
7. Hit the Enter key on your keyboard
   
   
   
   
8. From the list enter the number of the line with Macintosh HD.
   
   
   
   
9. Hit the Enter key on your keyboard
   • Bootstrappr will now run and create an account named sasadmin. This account will have admin rights.
   • Please contact your department’s UCM to obtain the password.
10. Choose restart from list. The account is now ready for use.

NOTE: This new admin account can now be used when you are trying to install software on the macbook (ie Cisco AnyConnect), use sasadmin as the username and the password given to you by your departments UCM.

Adding the Cisco Webex Meeting Scheduler to Office 365 - Mac

Cisco Webex Meetings Scheduler for Microsoft Office 365 makes it easy for you to schedule, start, and join Webex meetings and Personal Room meetings directly from Microsoft Outlook. When it’s time to join, everyone can click the link in the calendar invitation or they can join from a video system or phone.

Please note: If you are currently using the Cisco WebEx Productivity Tools with the Outlook desktop application, please follow the directions at How Do I Uninstall Webex Productivity Tools? before adding the Cisco Webex Meeting Scheduler. Meetings created with the Cisco Webex Productivity Tools cannot be edited after switching to the Cisco Webex Meeting Scheduler add-in. If you need to modify existing meetings, please do so in the Outlook Desktop application and prepare to transition to the Cisco Webex Meeting Scheduler.

If you have any questions or are prompted to give admin credentials during the install please open a workorder and a SAS Tech will assist you.

Before you can use Cisco Webex Meetings Scheduler on Outlook for Macs, you will need to activate it through the Rutgers Connect website.

1. Navigate to https://connect.rutgers.edu.
2. Select the Calendar option in the bottom left-hand corner of the screen.
   
   
   
   
3. Begin to schedule a new meeting by selecting New Event in the top left-hand of your screen.
   
   
   
   
4. From the top options on the New Event page, select the three dots on the right side of the top of the window, and then select Get Add-ins.
   
   
   
   
5. From the right side of the screen, select Admin-managed.
   • Then select the Add button under the option for Cisco Webex Meeting Scheduler.
     
     
     
     
6. Review and agree to the terms of the add-in and select Continue.
   
   
   
   
7. After selecting Continue, you will see a pop-up confirming that the add-in has been enabled. You can close this window by selecting the X in the top right corner.
   
   
   
   
8. Close the Add-ins page by selecting the X in the top right corner.
   
   
   
   
9. You will now see the new event window again. Select the Webex icon in the top right, and choose Add Webex Meeting to finalize settings.
   
   
   
   
10. You will see a pop-up asking you to allow the Cisco Webex Meeting Scheduler to open a new window. Select Allow.
    
    
    
    
11. You will now see the Welcome. Select Get Started. 
    (Note: you will not be able to go to step 12 unless your WebEx service activation is enabled at this link: https://services.oit.rutgers.edu/services/manage.cgi?.State=Manage%20Services&arg=)
    
    
    
    
12. You will see a prompt that will show “Finding your Webex sites…” which should detect the Rutgers Webex site automatically.
    • NOTE: If it does not you can enter “rutgers.webex.com” in the box and select Next.
      
      
13. You will be redirected to log in to Rutgers Connect again. Enter your login email address, in the format This email address is being protected from spambots. You need JavaScript enabled to view it. followed by continuing login with your NetID password.
    (Note: if you receive an error here please refer back to step 11)
    
    
    
    
14. After a successful sign in, you will see a large prompt to Add a Webex Meeting to your event. Select this to continue.
    
    
    
    Please note: This process will only need to be completed the first time you set up the add-in.
    
    
15. You can now minimize or close the web browser window.
16. Open your Outlook or restart it if it was open already.
17. Select the Calendar option in the bottom left-hand corner of the screen.
    
    
18. Begin to schedule a new meeting by selecting Meeting in the top left-hand of your screen.
    
    
    
    
19. From the top options on the New Meeting Page, select Add Webex Meeting.
    
    
    
    
20. You will now see that a Webex meeting has been added to your event, and you can schedule it as you would any other Rutgers Connect calendar event. You have to view the full details of the meeting in order to view the Webex button. It won't show up in the small window that pops up when you create a meeting. The Webex meeting will be adjusted to match the time and date set by the calendar event. The details will be in the notes for the meeting and the title of the mee taken from the title you put on the calendar appointment. If you edit the event in the future, the Webex meeting will be updated correspondingly. After the information has been added to the calendar invite, you can click on the Webex icon and choose Webex Preferences to change the settings for that meeting. The most important setting that you're likely to use is: "Let anyone with a host account on this sNew Meeting Pagting." This will allow the meeting to start even if the host hasn't joined the meeting yet.
    
    

Connecting to the Rutgers VPN with Cisco AnyConnect on a Mac

VPN (Virtual Private Network) Client Overview

Rutgers VPN utilizes the Cisco AnyConnect Secure Mobility Application to provide secure remote access functionality for end users running Microsoft Windows, macOS, or Linux. As of July 1, 2019, the Cisco client is the only officially supported method for VPN connections at the University. Service activation is available at https://netid.rutgers.edu/

If you have not previously installed the Cisco AnyConnect client, you can authenticate to the VPN through a web-browser which will allow you to download and install the appropriate AnyConnect client. Simply visit https://vpn.rutgers.edu and complete login.

Using the VPN

Once the installation is complete, the “Cisco Anyconnect Secure Mobility Client” will be located in the Cisco folder, located in Applications after the initial download. The icon will look like this:

1. Open the “Cisco AnyConnect Security Mobility Client” application.
2. Enter the address of the VPN: vpn.rutgers.edu
   
   
   
   NOTE: You must be enrolled in Duo 2FA (NetID+) NetID+ 2-factor authentication information: https://netid.rutgers.edu/setupTwoFactorAuthentication.htm
   
   
3. You will see fields for Username, Password, and Duo Action/Second Password (see below). The options are detailed in the dialogue box.
   
   
   
   
   1. The Username will be your NetID
   2. The password field for either will be your NetID Password
   3. For 2FA, you have 4 options to enter in the Second Password/Duo Action field:
      • Enter a 6 digit Duo Passcode. These are generated either by a Hard Token, showing the passcode in the Duo Mobile App, or from a previous “SMS” request. Simply type in the 6 numbers and hit OK.
      • Type the word “push”. This will send a push notification to the primary device you have enrolled with Duo through NetID+ with the option to Accept or Deny.
      • Type the word “phone”. You will receive a phone call to the primary device you have enrolled with Duo through NetID+ with touch tone options to Accept or Deny.
      • Type the word “sms”. You will receive a text message to the primary device you have enrolled with Duo through NetID+ containing passcodes you can use to logon.
4. Once the credentials have been entered click OK
5. You should now be connected to the VPN and the icon should reflect this by having a small lock on it like this:
   
   

NOTE: When you are finished with University business, always remember to end the VPN session!

Ending a VPN Session

1. To end your session, locate the AnyConnect icon in the menu bar on the top right of your display. Clicking the icon gives the option to view details of your session (Open), to end your session (“Disconnect”) or to end your session and close the AnyConnect application (Quit).

2. Choose “Disconnect” or “Quit” when you are ready to terminate the connection based on your preference.

Connecting to a Mac with Apple Remote Desktop

DO THE FOLLOWING STEPS ON YOUR OFFICE MAC:

1. Download the SAS Apple Remote Desktop package from- http://sasdeploy.rutgers.edu/mac/rutgers-apple_remote_manage.pkg.zip.
2. Go to your Downloads folder in your home directory.
   
   
   
   
3. Right click or control click on rutgers- app_remote_manage.pkg and choose open NOTE: You can’t double click, it’s not a signed package registered with apple.
   
   
   
   
4. The installer will launch, click continue.
5. Click Install.
6. Enter an Admin username if prompted.
   
   
   
   
7. After the package successfully installs, a dialog box will appear.
8. NOTE: Write or Take a Picture with your phone of the IP ADDRESS once the window below appears, YOUR OFFICE MACHINE WILL HAVE A DIFFERENT IP ADDRESS THAN THE ONE SHOWN BELOW:
   
   

NOTE: If your office machine is running OS 10.14. or 10.15 please refer to the section “OS 10.14 – 10.15 Users” at the bottom of the page, before trying to connect from home.

CONNECTING FROM HOME (DO THE FOLLOW STEPS ON YOUR HOME MAC):

1. From your home, connect to the Rutgers University VPN.
2. Launch Safari and go to vnc://.
   
   
   
   
3. This will launch the built in VNC client.
4. Enter the username and password that you use to login to your Office Mac.
   
   
   
   
5. Click Sign In.

OS 10.14 – 10.15 Users

If you have Mac OS 10.14-10.15 installed on your Mac, there is a bug in activating Apple Remote Desktop, user intervention is required. To determine if you have Mac OS 10.14 or 10.15 installed on your Mac, click on the Apple in the upper left corner and choose About This Mac.

If the dialog box that appears has OS 10.14 or OS 10.15 as the version, follow these instructions:

1. After running the Rutgers-apple_remote_manage.pkg installer.
2. Open System Preferences.
3. Click on Sharing.
   
   
   
   
4. Uncheck and then re-check the Remote Management box.
   
   

Connecting to the W: Drive from Home - Mac

IN ORDER TO CONNECT TO RAD.RUTGERS.EDU YOU MUST HAVE IT ADDED AS A DNS ENTRY

1. Launch System Preferences
2. Click on Network
3. Choose Ethernet or Wi-Fi depending on which interface you are using to get online
4. Click on Advanced
   
   
   
   
5. Choose DNS from the tabs
   
   
   
   
6. Click the + button
7. Type in rad.rutgers.edu to Search Domains
8. Hit Enter on your keyboard
9. Click OK

NOTE: You must connect to the Rutgers VPN prior to doing the steps below

1. From the Mac OS X Finder, hit the Command+K to bring up the ‘Connect to Server’ window,
   • Then add the drive path you wish to connect to:
     Home Drive: smb://rad.rutgers.edu/dfs/Sas +OUName + Home e.g., smb://rad.rutgers.edu/dfs/SasEnglishHome
     W Drive: smb://rad.rutgers.edu/dfs/sas
     Webpages: smb://rad.rutgers.edu/dfs/sas/Webpages/OUName e.g., smb://rad.rutgers.edu/dfs/sas/webpages/English
     
     
     
     
2. Click the “Connect” button
3. Enter the following:
   • Username: rad\netid ( eg. rad\rcamilo )
   • NetID password
     
     
     
     
4. Click the “Connect” button

Connecting to a Windows Machine from a Mac with Remote Desktop

With Microsoft Remote Desktop, you can connect to your office desktop from off-campus and access all your programs, files, and network resources just as if you’re sitting at that computer.

Required Items:

1. Minimum OS X Version: 10.12 (MacOS Sierra) or later
2. Connect to the Rutgers VPN
3. IP Address of your Office PC
4. Download/Install Microsoft Remote Desktop

Locating the IP Address of your office PC

1. Right Click the Windows icon in the lower left of your screen
2. Left Click “Search”
3. Type cmd in the search field
4. Click Command Prompt
   
   
   
   
5. The command prompt window should open; now in the open line, type ipconfig and press Enter:
   
   
   
   
6. You’ll see the IP Address of your Office PC listed right above the subnet mask. Look for the number that starts with “172” and make a note of it.

Using Microsoft Remote Desktop

1. Download/Install “Microsoft Remote Desktop” from the App Store
2. Open “Microsoft Remote Desktop”
3. Click “Add Desktop” or the “+” button
   
   
   
   
4. Enter the Following: a. PC NAME: IP Address of your Office PC:9833 (eg. 176.16.30.1:9833) b. User Account: “Ask me every time”
5. Click “Save”
   
   
   
   
6. Double Click the saved Desktop Icon
   
   
   
   
7. Enter the following:
   • Username: RAD\NetID
   • Password: Your NetID Password
8. Click the “Done” button
   
   

Troubleshooting

If you get a Certificate Couldn’t be Verified Message:

1. Click Show Certificate
2. Select “Always trust …”
   
   
   
   
3. Click Continue
4. Enter your macbook/Imac credentials when the “You are making changes to your Certificate Trust Settings” pop up window appears.
5. Click Update Settings
   
   
   
   
6. Click Continue

NOTE: Please keep in mind that you should minimize or exist your Remote Desktop session before trying to use videoconferencing or calling software. If you run those software programs on the office computer you're remote controlling, it will use the camera and/or microphone on the office machine.

Connecting to the Rutgers VPN with Juniper Pulse Mac

1. Download the “Juniper Pulse Secure VPN for Rutgers University” from software.rutgers.edu
2. Click on the installer once it finishes downloading
3. Click Continue
   
   
   
   
4. Click Install
5. Click Close
6. Open the Pulse Secure app
7. Click on the + sign
   
   
   
   
8. Enter the following:
   • Type: Policy Secure (UAC) …
   • Name: RU
   • Server URL: https://ssl-vpn.rutgers.edu
     
     
     
     
9. Click Add
10. Click Connect
11. Enter the following:
    • Username: NetID
    • Password: NetID password
12. Click Connect
13. Once your connected you will see the following Green Check Mark:

Installing Cisco AnyConnect VPN on a Mac

Before users can connect to the Rutgers VPN with the Cisco AnyConnect app, they need to do the following:

1. Activate the Remote Access Service on their netID account
2. Enroll in NetID+

Remote Access Activation

Before using Cisco AnyConnect you will need to activate the service on your NetID.

1. Go to https://netid.rutgers.edu and select Service Activation on the left of the site.
2. Log in with NetID and password
3. You will see the following screen:
   
   
   
   
4. Select the Remote Access VPN, Cisco AnyConnect Access for Rutgers Option
   • NOTE: You don’t have to activate the service again if you have [You already have this account.] listed next to the Remote Access option.
5. Click the “Activate Services” button

NetID+ Enrollment

• Go to https://netid.rutgers.edu and click on the Activate netID button.

Downloading & Installing Cisco AnyConnect Client

The screen shots that follow are what the user should see upon installing Cisco AnyConnect VPN on a Mac. Some images may be slightly different on each system and OS version.

1. Download the AnyConnect installer from https://vpn.rutgers.edu

Once you’ve authenticated an automatic installation should begin. If it fails to start downloading you should see an option to click “AnyConnect VPN” and you will be prompted to save the client.

2. In the Downloads folder, locate and run the AnyConnect Secure Mobility Client installation package.

Cisco AnyConnect can only be installed by a user with admin rights on a Mac. Mac OS security initially blocks the Cisco extensions.

Cisco AnyConnect will install but the System Extensions will be blocked by the OS.

3. Click on Open Preferences in either of the popup windows.
   
   
   
   
4. Click on the Lock in the lower left to enter an admin user’s username and password.
   
   
   
   
   
   

5. Click on Allow to unblock the extension.
   
   
   
   

A dialog box will appear stating that the System extension has been enabled.

To launch Cisco AnyConnect

1. Go to Applications/Cisco and double click Cisco AnyConnect Secure Mobility Client
   
   
   
   
2. Enter the address of the VPN, vpn.rutgers.edu
   
   
   
   
3. You will be prompted for your username, password and Duo Action. Enter your NetID username and password. For Duo Action, enter push, phone or sms depending on how your NetID + account is setup.
   
   
   
   

Your Mac will now be connected to the Rutgers VPN.

Remote Desktop Connection Macs via Remote Desktop Gateway

IMPORTANT: The computer that you want to remote control via Remote Desktop must remain powered on in order for you to control it. You do NOT need to connect to the VPN when following these instructions.

Required Items:

1. Minimum OS X Version: 10.12 (MacOS Sierra) or later on your home machine
2. You will need the ip address of your office machine. (Your Dept IT Manager can assist you with getting that information)
3. Download/Install Microsoft Remote Desktop Using Microsoft Remote Desktop
   
   
   
   

Using Microsoft Remote Desktop

1. Download/Install “Microsoft Remote Desktop” from the App Store on your home machine
2. Open “Microsoft Remote Desktop”
3. Click “Add Desktop” or the “+” button
   
   
   
   
4. Enter the Following:
   • PC NAME: IP Address of your Office PC:9833 (eg. 176.16.30.1:9833)
   • User Account: “Ask me every time” or “Ask when Required”
5. Select “Add Gateway” from the drop down menu



6. Enter the Gateway Name: rdgateway.rutgers.edu
   
   
   
   
7. Click Add
8. Click Add
9. Double Click the saved Desktop Icon
10. Enter the following:
    • User Name: rad\NetID
    • Password: Your NetID Pasword
11. Click Continue

Troubleshooting

If you get a Certificate Couldn’t be Verified Message:

1. Click Show Certificate
2. Select “Always trust …”
   
   
   
   
3. Click Continue
4. Enter your macbook/Imac credentials when the “You are making changes to your Certificate Trust Settings” pop up window appears.
5. Click Update Settings
   
   
   
   
6. Click Continue
   
   NOTE: Please keep in mind that you should minimize or exit your Remote Desktop session before trying to use videoconferencing or calling software. If you run those software programs on the office computer you're remote controlling, it will use the camera and/or microphone on the office machine.
   
   
7. The Remote Session will now begin

Once Remote Desktop connects a window will open displaying your office PC’s screen. Launch programs and use your computer as you normally would when sitting at your desk.

It’s best to use Full Screen Mode by clicking on the Maximize icon.

Once you’re in Full Screen mode you can use the minimize button to minimize your office PC’s screen or click on the X to close the session to your office PC.

NOTE: Make sure you click the X to close the session to your office PC. Do NOT click Shut Down inside the Remote Desktop Session as this will power off your remote office computer!

Using Box for Macs

Activation

Before using Box you will need to activate the service on your NetID.

1. Go to https://netid.rutgers.edu and select Service Activation on the left of the site.
2. Log in with NetID and password.
3. You will see the following screen:
   
   
   
   
4. Select the Box Cloud Storage Option
   • NOTE: You don’t have to activate the service again if you have [You already have this account.] listed next to the Box option.
5. Click the “Activate Services” button

Prerequisites:

macOS 10.12 or higher

Installation Steps

1. Go to https://box.rutgers.edu/downloads/
2. Click on the operating system type (in your case Mac) and save the file and install the software.
3. Download the Box Drive installer here
4. Navigate to where you saved the file. Double-click it to run the Installer
5. When prompted, select Install for all users of this computer and click Continue
6. DO NOT change the location. Click Install.
   
   
   
   
7. An installation completed successfully window will open once completed.
8. Click Close to close the installer.
9. After the installation completes Box Drive will launch.
10. Enter your email address.
11. Click Next
12. Enter your NetID and password
13. Click Login

A Box folder will be created in Finder Window

Saving or Moving data to Box

• You can create folders just like you do on your own computer and copy\move documents into those folders.
  • If you are running low on hard drive space this is a good place to move your data to free up hard drive space on your local computer
• The box folder works the same as any other folder on your computer.  You can save a document directly to the box folder, drag and drop or cut and paste.
• The cloud on the folder indicates it’s in the cloud

If you Control + click on a box folder and click on Make Available Offline, this will download the data onto your computer

Logging into Box from any location:

1. Go to https://box.rutgers.edu/.
2. Click on login
3. Log in with your net id and net id password

For more information:

https://box.rutgers.edu/information-for-faculty/

Using OneDrive on Macs

Accessing OneDrive via a Web Browser

1. Open your web browser of choice eg. safari, fire fox, chrome.
2. Go to https://connect.rutgers.edu.
3. Login with your email and netID password.
4. Click the following icon with the 9 dots in the upper left.
   
   
   
   
5. Click on OneDrive from the list of Apps.
6. A list of your folders and files will be displayed.
   
   
   
   
7. You can now add or modify any of the folders/files by clicking on them individually or by clicking the “Show Actions” icon next to each folder/file.
   
   

Installing OneDrive on your Mac

1. Download Microsoft OneDrive from the App Store.
2. Once it finishes downloading the Setup OneDrive will open.
3. Enter your email address.
4. Click “Sign In”.
5. Click “Next” on the This is Your OneDrive Folder Window **You do NOT need to change the Location.
6. Click “Next”.
7. Click “Open my OneDrive – Rutgers University Folder”

A OneDrive folder will be created in Finder Window

Saving or Moving data to OneDrive

• You can create folders just like you do on your own computer and copy\move documents into those folders.
  • If you are running low on hard drive space this is a good place to move your data to free up hard drive space on your local computer.
• The OneDrive folder works the same as any other folder on your computer. You can save a document directly to the OneDrive folder, drag and drop or cut and paste.
• The cloud on the folder indicates it’s in the cloud

If you Control + click on a OneDrive folder/file and click on Always Keep on This Device, this will download the file onto your machine.

Remote Desktop to Linux Machine from Linux

Important

1. Visit https://netid.rutgers.edu/ and choose the link for Service Activation in the left-hand navigation.
2. Choose Remote Access VPN, Cisco AnyConnect Access for Rutgers. If you are not already signed up for two-step login with Duo, instructions will be provided to sign up as part of this process.
3. Download the Cisco AnyConnect software at https://vpn.rutgers.edu.

Enabling remote desktop on your office linux computer

1. Establish a connection using Cisco AnyConnect

Starting the vnc server

1. Open a terminal
2. ssh to your office linux machine
3. start up the vncserver

Creating the ssh tunnel for VNC

1. Open a new terminal
2. ssh to your office machine using the tunneling options.

Viewing your office linux desktop

1. start your vnc client
2. use 127.0.0.1:5901 as the hostname:port
3. enter your vnc password if prompted.