For Staff

Central Systems Support
- Creating Your NetID
- How to change NetID password
- Rutgers Guest Accounts
- SAS Administrative Mailing Lists
Computing Policies
- School of Arts and Sciences Computer Maintenance Policy
Consulting & Advising Services
- Purchasing Equipment
Desktop & Mobile Systems Support
- Adding a Second Admin Account to a Mac
- I turn on my computer and nothing happens - what do I do now?
- Mac OS Updates
Desktop Software
- Adobe - Optical Character Recognition & Exporting to Excel
- How do I re-activate Office for an off-campus machine?
- How do I re-activate Windows for an off-campus machine?
Docusign Setup
- Docusign setup (Getting Started)
Email Accounts
- How to Clean Up Mailbox
- How to Set Up Filters
File Storage and Sharing
- Using Box for Macs
- Using Box for Windows
- Using OneDrive on Macs
- Using OneDrive on Windows
- What is the difference between my H: drive and my W: drive, and which should I use?
Google Hangouts
- Setting Up a Google Hangouts Meeting
Instructional Support
- Guide to Rutgers Online Learning Management Systems & Services
- SAS-IT Media Credenzas
- SAS-IT Podium
Linux
- Remote Desktop to a Linux Machine from Linux
- Remote Desktop to a Linux Machine from Windows
Mac
- Connecting to a Mac Using Apple Remote Desktop
- Connecting to a Windows Machine from a Mac with Remote Desktop
- Connecting to the Rutgers VPN with Cisco AnyConnect on a Mac
- Connecting to the W: Drive from Home (Mac)
- Connecting to Your Office Mac from Home with Windows
- Installing Cisco AnyConnect VPN on a Mac
- Remote Desktop Connection Macs via Remote Desktop Gateway
Networking Support
- Social Networking Safety Tips
News
- WiFi Vulnerability
Printing and Photocopying
- How do I connect to a networked printer?
- List of PaperCut printers and drivers
- What are some basic steps I can take when I am having trouble printing?
Rutgers Connect
- Frequently Asked Questions
SAS Applications
- ESL/ITA Tracking System
- Faculty Compensation Review
- Graduate Tracking System
- Insight
- Invite System
- MyMajor
- Promotion Packet Repository
- PTL/COAD Appointment System
- PubMed Parser
- TA/GA Appointment System
- Workorder System
Voice Services
- Accessing Voicemail from Home
- Configuring Single Number Reach Option on Cisco Phones
- Setting Up Call Forwarding on Cisco Phones
- Setting Up Google Voice for Call Forwarding
WebEx How-To Guides
- Adding the Cisco Webex Meeting Scheduler to Microsoft Office 365 Outlook - Windows
- Adding the Cisco Webex Meeting Scheduler to Office 365 - Mac
- Adding the Cisco Webex Meeting Scheduler to Rutgers Connect
- Canvas WebEx Training Video
Windows
- Connecting to a Windows Machine from Windows with Remote Desktop
- Connecting to the Rutgers VPN with Cisco AnyConnect on Windows
- Connecting to the W: Drive from Home - Windows
- Installing Cisco AnyConnect VPN on Windows
- Remote Desktop Connection from Windows via Remote Desktop Gateway
Working Remotely
- Setting up Yubikey for Dual-Factor Authentication
- Virtual Computer Labs Access and Info
Zoom How-To Guides
- Creating a Poll in Zoom
- Granting a User Access to Schedule Meetings on Your Behalf
- Logging into a Rutgers Zoom Meeting that Requires Authentication
- Schedule Zoom Meetings as Someone Else in Mac Outlook
- Schedule Zoom Meetings as Someone Else in Office 365
- Schedule Zoom Meetings as Someone Else in Rutgers Connect
- Scheduling Zoom Meetings in Mac Outlook
- Scheduling Zoom Meetings in Microsoft Office 365 Outlook - Windows
- Scheduling Zoom Meetings in Rutgers Connect
- Sharing Audio or Video Content through Zoom
- Sharing Screen Content through Zoom
- Sharing Virtual Whiteboards through Zoom
- Zoom Access Controls
- Zoom Breakout Rooms

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Contact Us

Scott Hall (Main Office)
43 College Avenue, New Brunswick, NJ 08901
(848) 932-2126
ithelp@sas.rutgers.edu

Staff Directory