How To Guides
Please use the links to the right to browse our documentation. The most read How To Guides are listed below. This is a collection of computing information articles that are mainly specific to computing within Rutgers School of Arts and Sciences.
For information about more general University computing, check the Office of Information Technology (OIT) and New Brunswick/Piscataway Computing Services (NBCS) pages.
Setting Up Google Voice for Call Forwarding
- Working Remotely Type: General
Using Google Voice will allow you to make calls from home, without you having to use your personal number.
If you prefer not to use your personal gmail account, you can create a new gmail account on the following link by going to www.gmail.com
- Select “Use Another Account”
- Click on “Create Account”
- Select “For myself”
- Fill in the require information and click Next to create a new gmail account
Once you have your gmail account, go to https://voice.google.com/signup
- Login if you not logged in already
- Select a City from Nearby Cities List

- Select a phone number from the Google Voice Number
- Click Verify

- Enter the phone/cell # that inbound calls should be forwarded to. Eg. Your home phone or cell phone
- Click Send Code

- You’ll receive a text or call with a verification Code, enter this code into the code field
- Click Verify

- Click Finish

NOTE: Forwarding to a home or cell phone, will only allow you to obscure your home or cell number when forwarding or giving it out to others, it will not make calls from your home or mobile phone come from the Google Voice number.
MAKING CALLS FROM GOOGLE VOICE
NOTE: You will need a microphone and speakers on your home machine in order to make calls.
Once you are logged into google voice, you can use the number pad on the bottom right of the screen to make a call.

RETRIEVING VOICEMAILS
- Click on the voicemail icon on the left side of the screen

- Click a message from the list

- Click on the Play button at the bottom

TURNING GOOGLE VOICE CALL FORWARD ON/OFF
- To turn Google Voice Forwarding to your cell or phone number, click on the settings icon
in the upper right - Click on the Calls section from the menu on the left
- Click on the toggle switch next to your cell or phone number


How To Pages by Hits
Training Videos
Docusign Training Videos
The University has moved to replace paper-intensive processes with an online tool accessible from phones, tablets, and computers. Rutgers departments and units now have access to a secure e-signature tool to verify, route, track, and store documents requiring signatures.
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Joomla Training Videos
We will be adding more online training videos to this section. Each video is from one of our online training classes.
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Upcoming Live Classes
Web Development Documentation
These pages explain how to perform various tasks related to web development and the Joomla! Content Management System. If you would like to request documentation on a topic not listed here, submit a REQUEST.
Change Device for Duo
- Working Remotely Type: General
- Go to https://netid.rutgers.edu/index.htm
- Click on Manage NetID+ Two Factor Authentication in the left column

3. Login with your Netid and Netid password.
4. If the Duo window pops up, click Cancel and click on Call me.

5. Duo will call your phone. Answer it and press 1 on your phone to accept.
6. Click on Manage Devices.

7. Click on Manage My Device (do not authenticate with Duo yet).
Click on Add a new device and then authenticate with Duo.


8. Follow the prompts on the screen to setup your new phone.
