• This guide will be used to configure your access to your email using Apple Mail for the new Mathematics Mail Server.
    You will be utilizing your Novell password to access this account. If you have not done so already you will need to set your Novell Password through password.sas.rutgers.edu. If you have already set your Novell Password you may skip to Step 5.

    1. First, we need to set your new Novell Password to ensure security and proper usage.  Start by following this link (password.sas.rutgers.edu).
    2. In the dropdown menu select NetID Username and Password
    3. Type your NetID into the field labeled “Username” and your NetID password in the field labeled “Password” and then press Login

    math macmail 1

    4. You will then be asked to please enter and confirm your new Novell Password. Do this following the Password Requirements on the page and then press Change Password.  If the change was successful you will get a message that states “Your Novell password has been changed” and you may proceed with the rest of the Apple Mail setup.

    math macmail 2a

     Novell password successful change message

    5. Launch Apple Mail.
    6. Go to the top menu bar on your screen and click on the item labeled “Mail”
    7. Click on Add Account

    math macmail 3

    8. Select “Add Other Mail Account…” and press Continue

    math macmail 4

    9. Fill out this information, put your full name as you want it to appear to others in the field labeled Full Name, your full email address in the field labeled Email Address and your new Novell password in the field labeled Password. Press Create.

    math macmail 5

    10. In the next screen enter “imap.math.rutgers.edu” in the field labeled Mail Server, your user name in the field labeled User Name and your Novell password in the field labeled Password. Press Next.

    math macmail 6

    11. In the next field leave the Path Prefix empty, put 993 in the Port field and check the SSH box. The Authentication dropdown should have Password selected. Press Next.

    math macmail 7

    12. In the field labeled SMTP Server type “smtp.math.rutgers.edu”, type your user name in the User Name field and your password in the Password field. Press Create.

    math macmail 8

    13. Go to the top left hand side of the screen and press the menu item
    labeled Mail. Click on Preferences


    14. Click on your Math mail account under the Accountstab. Next, click
    on the Outgoing Mail Server (SMTP) dropdown and press "Edit SMTP List"


    15. Highlight the smtp.math.rutgers.eduitem.  Then click on the Advanced tab.
    Set the port to be 567, make sure the Use SSL box is check and
    Authenticationdropdown is set to Password. Press OK.


    16. You have successfully set up your connection to the new Math Mail Server for use with Apple Mail. If you have had any problems with this guide please submit a workorder specifying your difficulties to sasit.rutgers.edu/submit-a-workorder.

    • Faculty and staff must create a Rutgers NetID. The NetID is a username/password that is used for many University-wide resources and is required for all members of the University.
    • Campus-specific instructions on how to obtain your NetID are available on NetID information page.
  • DESCRIPTION: This system is designed to track the ESL testing process for students/TAs. The system has a student facing interface, an administrative interface and a department interface. This system was created to quickly replace an insecure .net application that was originally tracking ITA information. The previous system was hosted off-site (non-RU) by an external vendor. There are three main functions that the system aims to handle:

    • Student Functions a.Signup for test, review test results, manage login credentials.
    • Administrative Functions a.Manage users, designate department viewers, input test results, create test schedules, manage student records, run reports.
    • Department Functions a.View student test results for a given department.


    • SAS English/English Writing Program
    • All SAS Departments (view only)


  • DESCRIPTION: The Faculty Search System is a system for allowing faculty candidates to easily apply for open positions and a system for administrative users to track these candidates. Includes document management, archiving and non-Rutgers user identity management.


    • All SAS Departments/Programs
    • Some non-SAS areas


  • You should first review the FAQ available on the OIT Rutgers Connect Site

    How secure is the new system?

    Microsoft has guaranteed that all data will be transmitted securely between our systems and theirs as well as between its own data centers.   It is also encrypted at rest on Microsoft’s storage. All information is stored in the United States and in compliance with federal information protection and security standards including HIPAA and FISMA. Users who deal with Protected Health Information (PHI) will have additional protections enabled on their accounts to ensure that data sent from the system is only transferred to systems with protections required for PHI.

    How private is the data in the new account?

    The Rutgers policy on data privacy have not changed.  Data stored in the Rutgers Connect account is protected by policy and with technological safeguards.  The Rutgers Computing Policies and Guidelines contain detailed protections regarding the use of the systems and access to data by both users and system administrators.

    Are we required to use the new system?

    The President has mandated that faculty and staff use Rutgers Connect for all Rutgers business. Automatic forwarding out of the system will not be permitted (manual forwarding of individual messages will work as always) and all official communications will be addressed to accounts in Rutgers Connect. 

    Can I use ScarletMail?

    The President has mandated that all faculty and staff be on one system and that system is Rutgers Connect.  No automatic forwarding from Rutgers Connect will be possible and this includes forwarding to ScarletMail (manual forwarding of individual messages will work as always).  While users will maintain their accounts in ScarletApps so they can continue to use the other features of that platform, all Rutgers business should be conducted through Rutgers Connect.

    I have more than one account so, if only one account is being migrated, what will happen to the others?

    Only one account is being migrated by the vendor we've hired to help with this process and that's what we're calling your primary account.  All other accounts that are on Rutgers systems are called secondary accounts and the RUMigrated tool will allow you to both specify a primary and provide details on your secondary accounts.  The vendor, in cooperation with OIT and SAS IT, will migrate the data from your primary account and SAS IT staff will help you migrate the data from any secondary accounts.  If you're using an account on an external system for Rutgers business (e.g. Gmail, Yahoo, etc) we will help you with that migration as well.  If an external account is your "primary" account then you can either choose some other Rutgers account as your primary or select the option that says you don't want your mail migrated by OIT.  SAS IT staff will assist you with that migration.

    Do I have to use Outlook or can I continue to use my existing e-mail client?

    Rutgers Connect supports many methods of reading e-mail so users can continue to use their existing clients.  We do suggest that users become faimilar with the webmail client because that is the easiest way to access your mail from alternate locations and serves as a backup if there are problems with your client. For those running on Windows or Mac, Outlook is the best choice to take advantage of all of the features available in Rutgers Connect.  For users who don't wish to use Outlook or can't because they're running Linux, any IMAP compliant mail client should work with Rutgers Connect.

    How can I access the calendar if I'm not using Outlook?

    If your system doesn't run Outlook we suggest using the web client to access e-mail.  This is similar to the web client that most people use to access other calendars like Google Calendar.  If you're on a Mac you can also use the iCal software that is bundled with your system.

    If only active faculty and staff will be on Rutgers Connect, what system will students and retirees use?

    Anyone without an active employee role and is entitled to a Rutgers e-mail account will be setup in, or moved to, ScarletMail unless their department asserts that they have some other active role and sponsors them for Rutgers Connect access.  During the second phase of the migration process (Account Cleanup, Shared/Task account review and ScarletMail migration) departments will be consulted to determine which accounts should be dropped, migrated to ScarletMail or migrated to Rutgers Connect.  After data has moved, an alias will be created so mail sent to the departmental account will be delivered to the users ScarletMail account.

    Will there be training?

    Yes.  There wil be both online and group training provided.  The vendor that was hired to help with the migration will be providing training materials with supplemental materials being provided by OIT and SAS IT.  More information on training will be provided as we approach the date of transition.

    There's no place to enter information about our shared/task/become accounts.  How are those being handled?

    During phase two of the migration process, SAS IT staff will work with each area to review their existing shared, task and/or become accounts.  We will review each account and determine whether the account is still needed and confirm who should have permission on the account.  At that time we will also determine if the account will be migrated by the vendor or if SAS IT staff will assist you with migrating the existing data to the new system.

    How will mailing lists be handled in the new system?

    If you setup any mailing lists in your existing software, you will have to move them to the new system manually.  This is one of the reasons that we are leaving the old mail servers online after people are migrated.  Centrally and school maintained systems like mailman.rutgers.edu, rams.rutgers.edu and lists.sas.rutgers.edu will continue to function as they have.  We may look at moving these functions into Rutgers Connect in the future but we have no plans to do so during the upcoming migration process. The only change that will occur in these systems relates to the e-mail addresses on the internal Rutgers lists.  Lists that e-mail internal communities like all faculty, all staff, etc, will be updated to ensure that messages are delivered to Rutgers Connect.  For users who are already using Rutgers e-mail addresses, things will remain unchanged.  Users who have external addresses listed in the mailing lists (like Gmail) will have those addresses changed to their new Rutgers Connect address.

  • Guide to Rutgers Online Learning Management Systems & Services

    Prepared by Johnny Nunez



    This document contains information about a variety of online education platforms and services available to the Rutgers community. The documents are focused on how the tools can be used in an educational setting and how to get started using them. Rutgers University campuses utilize four online learning management systems used by faculty and students for online learning that can be accessed from Rutgers online learning website: https://onlinelearning.rutgers.eduhttps://onlinelearning.rutgers.edu/current-students. The four online learning management systems offered by Rutgers University are:

    • Blackboard (Newark)- Blackboard is an online course management system that acts as an extension to the classroom. This system is very easy to use and provides such features as: posted course materials and announcements, discussion boards, virtual chat sessions with whiteboard functionality, email functionality, a digital drop box for students to submit assignments, and online assessments. Blackboard is the most frequently used platform in Rutgers-Newark: https://blackboard.newark.rutgers.edu/webapps/portal/frameset.jsp
    • eCollege(New Brunswick & Camden) -The Pearson Learning Studio (eCollege) Learning Management System is a comprehensive, on-demand, online learning solution available for the delivery of fully online, hybrid, and face-to-face courses. eCollege is used extensively by instructors in Rutgers-New Brunswick and Rutgers-Camden: http://onlinelearning.rutgers.edu/ecollege-student-login
    • Sakai(New Brunswick & Camden)- Sakai is a learning management system designed for helping professors supplement their courses with online resources, exams, assignments, and more. Sakai has approximately 45,000 unique users per week, and represents approximately 70% of the for-credit course sections taught each year. Sakai is used extensively by instructors in Rutgers-New Brunswick and Rutgers-Camden:https://sakai.rutgers.edu/portal
    • Moodle (Health Sciences) - Moodle is a learning platform designed to provide educators, administrators and learners with a single robust, secure and integrated system to create personalized learning environments. Moodle provides a flexible tool-set to support both blended learning and 100% online courses. Moodle has is the most frequently used platform in Rutgers-Health Sciences: https://moodle.rutgers.edu/login/index.php

    Curriculum Committees
    The SAS Curriculum Committee oversees the approval of new and/or existing online or hybrid courses for schools within SAS, while Rutgers Newark and Camden campuses similarly have curriculum committees that oversee approval of online courses for their respective schools.
    The Office of New Program Initiatives & Digital Learning works with SAS faculty, departments, and degree-granting programs, as well as partners within the University and in industry, to develop new programs in five areas:

    • Online Courses and Programs
    • Master's Degree Programs
    • Summer/Winter Session Courses
    • Off-Campus Courses and Programs
    • Educational and Research-Based Product

    Online Proctoring

    The 2008 Higher Education Opportunity Act (HEOA) requires institutions with distance education programs to have security mechanisms in place that ensure that the student enrolled in a particular course is in fact the individual who also participates in course activities is graded for the course, and receives the academic credit. The Center for Online and Hybrid Learning and Instructional Technologies (COHLIT ) makes available a sophisticated exam proctoring service titled Examity that integrates with learning management systems such as Blackboard, eCollege, Sakai and Moodle. Billing for Examity is at the discretion of individual units/faculty and thestandard billing method requires each student to pay the exam fee via credit card on a secure site. Alternatively, academic units that choose to cover the fees centrally will be invoiced by COHLIT at the end of each semester. Additional information about Examity can be found here:


    Various department within Rutgers Rutgers New Brunswick, Newark and Camden campuses offer online teaching certification programs, video caption and text transcripts services and tools to assist faculty in online pedagogy and course development.
    These departments are:

    Rutgers Chemistry department

    The Chemistry department provides a web based platform, eGyan, that offers online recitations used by over 2,000 chemistry students that started in Fall 2013. Currently, this online platform is only available to Chemistry department faculty and students with planned availability in other departments during the Fall of 2015. They are looking for other small departments within Rutgers to pilot their system. The Chemistry department’s goal is to create a stable online environment so teachers can perform online recitations from within Rutgers campus network.

    The eGyan platform is programmed in java and hosted at Hill Center on the server infrastructure that is maintained by OIRT. The egyan web based platform provides features such as chat box, import PowerPoint & database files, virtual whiteboards, real time polls and quizzes, online recitations, virtual labs, social media and webcam broadcast.  What makes eGyan different from other online learning systems is that it’s not asynchronous and allows students to interact with instructors in real time. Students post questions in real time while viewing and listening to an instructor on a webcam using a virtual whiteboard to teach. The web browser platform does not require software installation and all content uploaded and recorded such as virtual whiteboards are archived for students and instructors to access at anytime throughout the semester. Multiple whiteboards can be created and the platform also utilizes Java glass pane technology that is used to write on a computer desktop, web browser, software application...basically anything on a computer screen.

    The Chemistry department’s IT staff will assist to provide individual and group eGyan training sessions for faculty and/or instructors to learn the platform.  A sandbox page is available for online recitations only for people to see some of the things they are doing. The eGyan online services the Chemistry department provides are:

    • Online labs- Online Labs allow students to work together in an interactive virtual environment while conducting real time simulations.
    • Online Study Groups- Study groups allow students to work together in an virtual environment. They can do this with any mobile devices from anywhere from their dorm rooms to the library.
    • Academic Social Network- The Academic Social Network allows students across multiple disciplines to find help from other students who can help them.
    • Online Recitation- Online Recitations allow instructors to class through a virtual space in real time with Webcam integration. An instructor can create polls, import PowerPoint and local database files, create online quizzes, answer questions via chat box and display content via virtual whiteboard.


    To access the Chemistry department sandbox page you will have to create an account and access the sandbox at: https://www-1.egyan.rutgers.edu/#/


    Chemistry Professor: Darrin York, 848-445-5199, This email address is being protected from spambots. You need JavaScript enabled to view it.
    Web Developer/Training: James Chun, This email address is being protected from spambots. You need JavaScript enabled to view it.   

    Division of Continuing Studies (DOCS)

    The Division of Continuing Studies provides online learning management training, video caption and transcription services for online course material in regards to online learning. The online learning management services the Division of Continuing Studies provides are:

    Training- online teaching certificates consisting of four, six week courses at $100 each and are platform agnostic, though taught in eCollege. Additionally, they provide one-on-one training and occasional workshops at no charge.

    Video Services- caption and transcription services provided by DOCS use a highly-regarded service called 3Play Media, an ADA section 508 web-based compliant player for video captioning, transcription and subtitling. Video services for members of the Rutgers community are charged $175/hr.  

    Online Training: Antonius Bittmann, (848) 932-9540, This email address is being protected from spambots. You need JavaScript enabled to view it.

    Website: http://onlinelearning.rutgers.edu/faculty-training

    Office of Information technology (New Brunswick Campus)

    The Office of Information Technology (OIT) hosts Rutgers Sakai learning management system created by OIT Sakai developers and provide 24/7 technical support. They provide group and individual training for online and hybrid course development primarily for Sakai, but provide training on eCollege as well. The Office of Instructional Research Technology (OIRT) provides department outreach online training for full course technologies, budget creation and proposal for online course development. The online learning management system training, video and instructional design services for members of the Rutgers community are paid by student computing fees and are free of charge. The online learning management services OIRT provides are:

    Training- Sakai learning management system trainings are available for individuals, groups, and classes at OIRT’s offices or trainees’ campus location. Sakai web based and workshop training for members of the Rutgers community are free of charge and are made available at: https://oirt.rutgers.edu/instruc/workshops/

    Video Services- video caption and text transcription services provided by OIRT staff use Camtasia (for screen recording) and Dragon (voice recognition and dictation software) to produce quality media for course content.  Video recorded in Camtasia in conjunction with dragon are used to create a transcript audio file that is uploaded to Rutgers YouTube channel caption service for streaming. Video services for members of the Rutgers community are free of charge.

    Instructional Design- OIRT instructional designers conduct trainings and workshops on technologies used to produce quality media and course content. Whether you have an existing online course or plan to develop an online program from scratch, the department outreach training encompasses full online and hybrid course development that entails content delivery, identify technology tools, budget assistance for entrepreneurial program funds, and proposal assistance for online program approval for curriculum committee. Instructional Design services for members of the Rutgers community are free of charge.
    Scarlet Apps for Education- ScarletApps is the Rutgers implementation of Google Apps for Education. Rutgers has partnered with Google to provide these resources to the Rutgers community. The ScarletApps suite includes the core Google hosted applications; Gmail, Docs, Calendar, Talk, Video and Sites. In addition to the core suite, Google has added dozens of additional apps such as “Classroom” that is designed to help teachers create and collect paperless assignments, including time-saving features like the ability to automatically make a copy of a Google Document for each student. It also creates Drive folders for each assignment and for each student to help keep everyone organized. Students can keep track of what’s due on the Assignments page and begin working with just a click. Teachers can quickly see who has or hasn't completed the work, and provide direct, real-time feedback and grades right in Classroom. Google Classroom is a good supplement for face-to-face courses and to request access to Google Classroom on ScarletApps, faculty will have to have to request teacher access by filling out this form: https://docs.google.com/a/scarletmail.rutgers.edu/forms/d/1Wl3O-CCIG5PWHJKhhrgc66l50VtaSLEYblzf85y0cD4/viewform

    Instructional Design/Training: Charlie Collick, 848-445-8721 or This email address is being protected from spambots. You need JavaScript enabled to view it..

    ScarletApps support: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Website: https://oirt.rutgers.edu/instruc/online-hybrid

    School of Arts and Sciences (New Brunswick Campus)

    The School of Arts and Sciences office of New Program Initiatives and Digital Learning provides guidance and assistance for online course development, Entrepreneurial and Marketing Award Programs, Creative Works Project, net revenue sharing procedures and selection of memorandum of understanding contracts. They also help departments find instructional design assistance and technical disability resources.

    Director/New Program Initiatives & Digital Learning: Chris Scherer, 848-932-6418, This email address is being protected from spambots. You need JavaScript enabled to view it.


    Rutgers Biomedical and Health Sciences (RBHS)

    Rutgers Biomedical and Health Sciences (RBHS) use Moodle for their online course management system, primarily for Health Sciences. The Office of Instructional Technology and eLearning Solutions (ITeS) is part of Rutgers University’s Office of Information Technology (OIT). They provide support and administration for the University's Learning Management Systems (LMS) Moodle and conduct training on the general and specialized discipline-specific uses of Moodle. The online learning management services ITeS provides are:

    Web Based Training- Access to Moodle video tutorials is available at Rutgers ITes websites: http://ites.rutgers.edu/video-tutorials/

    Instructional Design- Instructional Designers are available to assist you in selecting appropriate tools, technology, and media to build specific course activities and learning objects that achieve your various course objectives and program competencies. Instructional Design services for School of Health faculty are free of charge.

    Video Services- video caption services provided by Instructional designers use iSpring Presenter to record video and audio narrations, add quizzes and surveys within Microsoft PowerPoint software. The software iSpring converts the PowerPoint presentation to a flash movie, which you can upload to Sakai or eCollege as a much smaller .swf flash file.

    eLearning Support Specialist: Rajneesh Chellapilla, 973-972-8678, This email address is being protected from spambots. You need JavaScript enabled to view it.
    Instructional Designer: Sarah Ashley, 973-972-8238, This email address is being protected from spambots. You need JavaScript enabled to view it.

    Website: http://ites.rutgers.edu/

    The Office of Academic Technology (Newark Campus)

    Blackboard is a partnership between Newark Computing Services (NCS) and the Office of Academic Technology (OAT) and primarily used at Rutgers Newark campus. The department of Network Computing Services provides support, training and guidance in the use of Information Technology to the Rutgers Newark community and the department of Office of Academic Technology manage the course scheduling process and general purpose classrooms in support of teaching and learning. The online learning management services Network Computing Services provides are:

    Training- Blackboard page: Access to Blackboard how-to documentation and workshop training session are available at Rutgers Newark Blackboard website: http://blackboardinfo.newark.rutgers.edu/training2.html.

    Video Services- video caption services are provided through a web based solution, http://screencast-o-matic.com, to record video and audio narrations. The free version gives you 15 minutes record time and the Pro version gives you unlimited record time for $15 a year subscription fee.

    Blackboard Workshop Training: Joy McDonald, This email address is being protected from spambots. You need JavaScript enabled to view it., 973-353-5953

    Website: http://blackboardinfo.newark.rutgers.edu/info.html

    The Office of Instructional Design & Technology (Camden campus)

    Online courses offered through the Rutgers-Camden campus are offered on both eCollege and Sakai. The department of Instructional Design & Technology (IDT) provides online learning management system training and video services for Rutgers Camden faculty. Rutgers New Brunswick Office of Information Technology hosts Rutgers Sakai learning management system and provide 24/7 technical support. The online learning management services IDT provides are:

    Online Training/Workshops- Access to Sakai and eCollege how-to documentation and workshop training session are available at Rutgers Camden’s Instructional Design & Technology website: https://idt.camden.rutgers.edu/support/

    Instructional Design- Instructional Designers are available to assist you in selecting appropriate tools, technology, and media to build specific course activities and learning objects that achieve your various course objectives and program competencies. Instructional Design services for members of the Rutgers community are free of charge.

    Video Services- video caption services provided by Instructional designers use iSpring Presenter to record video and audio narrations within Microsoft PowerPoint. The software iSpring converts the PowerPoint presentation to a flash movie, which you can upload to Sakai or eCollege as a much smaller .swf flash file to share with students.

    Director of Instructional Design & Technology: Emily Corse, This email address is being protected from spambots. You need JavaScript enabled to view it., 856-225-6474
    Instructional Designer: Christie DeCarolis, This email address is being protected from spambots. You need JavaScript enabled to view it., 856-225-2859

    Website: https://idt.camden.rutgers.edu/


    If you have questions about an individual service, please use the contact information provided in the relevant section.  If you have additional information that should be added or changes to report, please send e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it..

  • Please follow the instructions on this page to install a SAS network printer. If you need assistance with installing a printer please submit a workorder.

    Windows Printer Instructions

    Mac Printer Instructions

    To install printers on a computer running Windows 7 or later:

    1) On your keyboard press the windows key ⊞ and the R key on the at the same time to bring up the Run command box

    Press Windows key + "R"

    2) Type in \\pcutsasprint.rad.rutgers.edu, then click OK

    Type in \\pcutsasprint.rad.rutgers.edu, then click OK

    3) You will be prompted for a username and password, enter in your username as rad\<your NetID> and your password, check the box for "Remember my credentials" then click OK; for example if your NetID is lebowski123 you would type in rad\lebowski123 for the username

    Enter network credentials

    4) A new window will open showing all of the available printers. Double click on the printer you want to install it. Printers are named building-room-printer, so for example the printer on the 5th floor of the Rutgers Academic Building would be sem15-5131-printer-01; some rooms have multiple printers so in those cases you may see a printer ending in -02.  If you do not know which printer to install please submit a workorder.

    list of printers

    5) Print a test page to the printer you just installed and check if it printed; if you need further assistance please submit a workorder

    To install a printer on a Mac:

    1) Download and install the SAS Ricoh printer drivers package: http://sasdeploy.rutgers.edu/mac/ricoh-drivers.zip

    2) Go to the Apple Menu and select System Preferences

    Apple Menu: System Preferences

    3) In the System Preferences window select Printers & Scanners

    System Preferences: Printers & Scanners

    4) Click the + button in the Printers and Scanners window and select "Add Printer or Scanner"

    Printers and Scanners: select Add Printer or Scanner

    5) In the Add window right-click (or control + click) in the empty space between "Windows" and the search field, then select "Customize Toolbar"

     Customize Toolbar

    6) Drag and drop the "Advanced" button to the top of the toolbar in the "Add" window, then click Done

    Add window

    7) Click on the Advanced button in the toolbar, then change the Type to "Windows printer via spoolss" and enter in the URL smb://pcutsasprint.rad.rutgers.edu/<printer share name>
    <printer share name> is the name of the printer you want to install, so for example the URL for the Rutgers Academic Building 5th floor printer would be smb://pcutsasprint.rad.rutgers.edu/sem15-5131-printer-01
    The list of printer names can be found here: List of PaperCut printers and drivers
    Once you have entered in the printer share name change the "Name" field to an easily recognizable name such as SEM15-5131-PRINTER

    Windows printer via spoolss

    8) Click on "Choose a Driver" next to "Use" and then click on "Select Software"

    9) Look up which printer software you need for the printer you are trying to install here: List of PaperCut printers and drivers
    Once you have found which printer software the printer uses type in the printer model number in the search field and then select the printer and click OK

     Printer software

    10) Confirm that the URL is correct, the printer has an easily identifiable name and that the correct printer software is selected, then click Add

     Add printer

    11) The printer has now been added, try and print a test page to the printer

     Print test page

    12) The first time you print you will be asked for your username and password, enter your username as RAD\ and your password and check the box for "Remember this password in my keychain"

     Remember this password in my keychain

    13) Check to see if your test page printed, if you need further assisance please submit a workorder


  • Microsoft Office 2010/2013 and Windows 7 need to contact the Rutgers volume activation servers at least once every 6 months to maintain their activation. If your computer has not connected to the Rutgers network in the last 6 months, Windows or Office may lose their activation status. The steps below detail how to re-activate Office and Windows when off-campus.

    1)     Connect to Rutgers VPN

    Run the Pulse Secure VPN client and connect to the Rutgers VPN with your NetID and password. If you do not have Pulse Secure, installation and configuration instructions can be found on this page:

    pulse secure main

    2)     Download Simple Activator

    Download the “Simple Activator” application by going to http://mssg.rutgers.edu/volumeactivation/ and click on the “Download the Simple Activator” link.

    3)     Run Simple Activator

    Run the SimpleActivator.exe file that was downloaded. Select either “Activate Windows” or “Activate Office”. If a button is greyed out then that product has already been activated or is not eligible for activation. When the activation has finished you should receive a message at the bottom of the Message Log that the activation completed successfully. You can now close the Simple Activator app and disconnect from the VPN.

    Simple Activator - Rutgers Volume Activator

    If you are still receiving messages that Office or Windows are no longer activated, please submit a workorder, http://sasit.rutgers.edu/submit-a-workorder.

  • To change your NetID password, use the NetID Management Tool.

    If you have forgotten your password click here.

    For general information about your NetID, view the NetID and Services Activation System page.

    • Wait a moment. Try your power button again, pressing firmly on the button.
    • Check the power cable coming into the back of the PC from the outlet or power strip. Make certain the cable is firmly seated. Retry the power button.
    • Check other devices that may be plugged into the power strip or wall outlet to see if they have power. If so, try swapping the power cable plug for the PC into another outlet you know is working. Try the power button again.
  • DESCRIPTION:  The Insight system was created to provide everyone in the School of Arts and Sciences a portal through which data could be accessed and analyzed. The system will always be a work in progress with many more additional modules planned to continually expand the available capabilities.

    This initial release of the software synchronizes data from central systems once per day. Data that isn't available from the central systems will be maintained by the Dean's Office or the departments themselves. The system's ability to allow departments to maintain their own data is a key feature that helps ensure that everyone is working from the same data.

    An additional goal of Insight is to minimize the number of places where data will have to be managed. At present, if the Chair of the department changes, that information must be updated manually in several different locations. We are currently connecting the Insight system to the Joomla Content Management System, our Mailman Listserv system and to other software packages within the school. Once these connections are complete, departments will be able to have Insight automatically update their webpage, mailing lists, access permissions and any number of other sources of information by simply changing the information in Insight.

    For more information about Insight's capabilities and documentation on the use of the system, see the information below.

    View the Training Video.

    Please note you must have a Rutgers Box account in order to view this video.

    Sign up for a Rutgers Box account.

    Documentation:   Insight Documentation (pdf)


    • SAS Dean’s Office
    • SAS Faculty
    • SAS Staff

    URL: https://insight.rutgers.edu/

  • DESCRIPTION: This system allows users to manage an invitation list for an event. A single event can take place one or more times, and in the case of the latter the host can allow guests to RSVP or any or all of the sessions, or just one. The host can invite specific people or use a unique URL to allow guests to self-register. A host planning an event can also present several possible dates and ask prospective guests to vote on when it should take place.


    • SAS IT Office

    URL: https://secure.sas.rutgers.edu/apps/invite

  • Printer Name Department Printer Model
    bsc-172-printer-01 Academic Services (Busch) Brother HL-L8360CDW
    bsc-172-printer-02 Academic Services (Busch) Ricoh MP 3554
    milledoler-105-printer-01 Academic Services (College Ave) HP LaserJet 1320
    milledoler-107-printer-01 Academic Services (College Ave) Ricoh MP C4503
    milledoler-200-printer-01 Academic Services (College Ave) Ricoh MP 2554
    ruthadams-103-printer-01 Academic Services (Douglass) Ricoh MP 2554
    lsh-a211-printer-01 Academic Services (Livingston) Ricoh MP 5054
    lsh-a216-printer-01 Academic Services (Livingston) Ricoh MP 2554
    lsh-a221-printer-01 Academic Services (Livingston) Brother HL-L8360CDW
    lsh-a225-printer-01 Academic Services (Livingston) HP LaserJet Pro P1606dn
    beck-112-printer-01 Africana Studies HP LaserJet 400 color M451dn
    beck-112-printer-02 Africana Studies Ricoh MP 4054
    ruthadams-001-printer-01 American Studies Xerox Phaser 3320
    ruthadams-108-printer-01 American Studies Ricoh MP C4503
    biobldg-204-printer-01 Anthropology Ricoh MP 3554
    ruthadams-301-printer-01 Anthropology Ricoh MP 5054
    coll60-201-printer-01 Art History HP LaserJet Pro MFP M521dn
    voorhees-112-printer-01 Art History Ricoh MP 3554
    scott-329-printer-01 Asian Studies Ricoh MP 7503
    scott-340-printer-01 Asian Studies HP Color LaserJet Pro M252dw
    lsh-a354-printer-01 Center for African Studies/ASA Ricoh MP C3503
    lsh-b104c-printer-01 Center for African Studies/ASA Ricoh MP C6503
    lsh-b216-printer-02 Center for Middle Eastern Studies Ricoh MP 2554
    cwgl-102-printer-01 Center for Women's Global Leadership Ricoh MP C3503
    ncb-1110b-printer-01 Chemistry Ricoh MP 7503
    ccb-2308-printer-01 Chemistry HP Color LaserJet M653
    wright-197-printer-01 Chemistry Ricoh MP 7503
    wright-370-printer-01 Chemistry Ricoh MP 3554
    core-302-printer01 Computer Science HP Designjet Z3200ps 44in
    core-302-printer-03 Computer Science Xerox Global Print Driver PCL6
    hill-381-printer-01 Computer Science Ricoh MP 7503
    hill-381-printer-02 Computer Science Xerox Phaser 8860
    lsh-a339-printer-01 Criminal Justice Ricoh MP 5054
    wright-a203-printer-01 Cyberlearning Innovation & Research Center Ricoh MP C6503
    geohall-202-printer-01 Earth & Planetary Sciences HP LaserJet M2727nf MF
    wright-142-printer-01 Earth & Planetary Sciences Ricoh MP C6502
    wright-249-printer-01 Earth & Planetary Sciences Ricoh MP 2554
    njh-102-printer-01 Economics HP LaserJet M402dn
    njh-201-printer-01 Economics Xerox DocuPrint N2125
    njh-202a-printer-01 Economics Ricoh MP 6503
    njh-202c-printer-01 Economics Ricoh MP 9003
    njh-202-printer-01 Economics HP LaserJet M402dn
    njh-202-printer-02 Economics HP LaserJet 400 color M451dn
    njh-306-printer-01 Economics HP LaserJet P4515
    taep-200-printer-01 Edison Papers HP Color LaserJet M452dn
    arc-305-printer-02 English Xerox WorkCentre 4260
    arc-322-printer-01 English Xerox WorkCentre 6505DN
    murray-009-printer-01 English HP LaserJet Pro M501dn
    murray-108e-printer-01 English HP LaserJet M605
    murray-108-printer-01 English HP OfficeJet Pro 8740
    murray-110-printer-01 English Ricoh MP 9003
    murray-110-printer-02 English Ricoh MP 9003
    murray-110-printer-03 English HP PageWide Color 765
    murray-118a-printer-01 English HP LaserJet 100 color MFP M175nw
    murray-118a-printer-02 English Xerox WorkCentre 6605DN
    tilett-107-printer-01 English (PALS) Brother MFC-L9550CDW
    tilett-107-printer-02 English (PALS) Ricoh MP 7503
    george135-101-printer-01 English Writing Center (Douglass) Xerox WorkCentre 5755
    lsh-b104a-printer-01 English Writing Center (Livingston) HP LaserJet P2015
    lsh-b104a-printer-02 English Writing Center (Livingston) HP Color LaserJet CM2320nf
    milledoler-020-printer-01 EOF (College Ave) Ricoh MP 2352
    milledoler-020-printer-02 EOF (College Ave) HP Color LaserJet 4700
    lsh-a223-printer-01 EOF (Livingston) Ricoh MP C6004ex
    lsh-b235-printer-01 Geography HP LaserJet 400 color M451dn
    lsh-b235-printer-02 Geography HP LaserJet 500 color M551
    lsh-b235-printer-03 Geography HP LaserJet P4014
    lsh-b252-printer-01 Geography Ricoh MP 4054
    lsh-b266-printer-01 Geography HP Color LaserJet M553
    lsh-b266-printer-02 Geography HP LaserJet 700 M712
    vandyck-111-printer-01 History HP LaserJet M402dn
    vandyck-111-printer-02 History HP Color LaserJet M452dn
    vandyck-112-printer-01 History Ricoh MP 5054
    vandyck-112-printer-02 History Ricoh MP 5054
    vandyck-306-printer-01 History HP LaserJet P4515
    irw-203-printer-01 Institute for Research on Women HP LaserJet Pro MFP M521dn
    irw-208-printer-01 Institute for Research on Women HP Color LaserJet 5500
    irw-214-printer-01 Institute for Research on Women HP LaserJet P3005
    irw-214-printer-02 Institute for Research on Women HP LaserJet P4015
    rdjc-303-printer-01 Institute for Women's Leadership Ricoh IM C6000
    csjl-101a-printer-01 Jewish Studies Ricoh IM C4500
    csjl-204a-printer-01 Jewish Studies HP LaserJet 400 color M451nw
    miller-115c-printer-01 Jewish Studies Ricoh MP 3554
    loree-108-printer-01 Kinesiology & Health Ricoh MP C6502
    lsh-a246-printer-01 Latino & Caribbean Studies Brother HL-L8260CDW
    lsh-a252-printer-01 Latino & Caribbean Studies HP LaserJet M402dn
    lsh-a257-printer-01 Latino & Caribbean Studies HP LaserJet M203dw
    lsh-b201-printer-01 Latino & Caribbean Studies Ricoh MP 3554
    lsh-b216-printer-01 Latino & Caribbean Studies HP LaserJet P2055dn
    sem18-103-printer-01 Linguistics Ricoh MP 4054
    sem18-105-printer-01 Linguistics HP Universal Printing PCL 6
    sem18-bas-printer-01 Linguistics Ricoh MP 3554
    hill-103-printer-01 Math HP LaserJet P4015
    hill-303-printer-01 Math HP Officejet Pro X576dw
    hill-304-printer-01 Math HP LaserJet P2055dn
    hill-305-printer-01 Math HP Universal Printing PCL 6
    hill-309-printer-01 Math HP LaserJet 400 color M451dn
    hill-315-printer-01 Math HP LaserJet 600 M603
    hill-315-printer-02 Math Ricoh MP 9003
    hill-315-printer-03 Math Ricoh MP 9003
    hill-318-printer-01 Math HP Color LaserJet M553
    hill-322-printer-01 Math HP Officejet Pro X451dn
    hill-324-printer-01 Math HP Universal Printing PCL 6
    hill-390-printer-01 Math HP Color LaserJet MFP M281fdw
    hill-531-printer-01 Math HP LaserJet Pro M501dn
    hill-601-printer-01 Math HP LaserJet 600 M603
    hill-610-printer-01 Math HP Color LaserJet MFP M477fdn
    hill-614-printer-01 Math HP LaserJet Pro MFP M521dn
    hill-716-printer-01 Math HP LaserJet P2055dn
    arc-mslc-printer-01 Math & Science Learning Center Ricoh MP 2554
    lsh-b104b-printer-01 Math Writing Center (Livingston) Ricoh MP 7503
    gateway-500-printer-01 Philosophy HP LaserJet 400 color M451dn
    gateway-500-printer-02 Philosophy Ricoh MP 6503
    gateway-lib-printer-01 Philosophy HP LaserJet P4015
    arc-233-printer-01 Physics HP Universal Printing PCL 6
    npl-2ndfl-printer-01 Physics Xerox ColorQube 8570DN
    physics-1stfl-printer-01 Physics HP LaserJet P4015
    physics-221-printer-01 Physics HP Color LaserJet M452dn
    physics-221-printer-03 Physics HP LaserJet M402dn
    physics-223-printer-01 Physics HP LaserJet 4200
    physics-226-printer-01 Physics HP LaserJet 400 M401dn
    physics-231a-printer-02 Physics Ricoh MP 6503
    physics-231a-printer-03 Physics RICOH Pro 8200S
    physics-2ndfl-printer-01 Physics HP LaserJet P4015
    physics-2ndfl-printer-02 Physics Xerox ColorQube 8570DN
    physics-3rdfl-printer-01 Physics HP LaserJet 600 M602
    physics-3rdfl-printer-02 Physics Xerox ColorQube 8570DN
    serin-287e-printer-01 Physics HP LaserJet P4015
    serin-2ndfl-printer-01 Physics Xerox ColorQube 8880DN
    serin-376e-printer-01 Physics HP LaserJet P4515
    serin-376e-printer-02 Physics Xerox WorkCentre 5845
    hickman-413-printer-01 Political Science HP LaserJet M605
    hickman-503-printer-01 Political Science Brother HL-L8360CDW
    hickman-513-printer-01 Political Science Ricoh MP 4054
    hickman-513-printer-02 Political Science Ricoh MP 5054
    hickman-605-printer-01 Political Science HP LaserJet Pro M501dn
    tilett-101-printer-01 Psychology Ricoh MP 9003
    psych-203-printer-01 Pyschology HP Designjet Z6200 42in
    psych-205-printer-01 Pyschology Ricoh MP 7503
    mine31-104-printer-01 Raritan Review Ricoh MP 2554
    coll64-103-printer-01 Religion Ricoh MP 6503
    sem15-4136-printer-01 Rutgers Academic Bldg (4th Floor) Ricoh MP 6503
    sem15-5131-printer-01 Rutgers Academic Bldg (5th Floor) Ricoh MP 7503
    sem15-6164-printer-01 Rutgers Academic Bldg (6th Floor) Ricoh MP C6502
    bartlett15-100-printer-01 SAS Dean's Office Ricoh MP 2554
    bartlett15-200-printer-01 SAS Dean's Office HP Color LaserJet M452dn
    ham77-001a-printer-01 SAS Dean's Office HP LaserJet 4240
    ham77-102a-printer-01 SAS Dean's Office Ricoh MP C4503
    ham77-106a-printer-01 SAS Dean's Office HP LaserJet 400 color M451dn
    ham77-202-printer-01 SAS Dean's Office Ricoh MP C3503
    ham77-301b-printer-01 SAS Dean's Office Ricoh MP 2554
    scott-227-printer-01 SAS Dean's Office Ricoh MP 2554
    scott-227-printer-02 SAS Dean's Office HP Color LaserJet M452dn
    rh-101-printer-01 SAS Dean's Office (Douglass) Ricoh MP C3503
    lsh-b304-printer-01 SAS Dean's Office (Livingston) HP LaserJet 100 color MFP M175nw
    lsh-b329-printer-01 SAS Dean's Office (Livingston) Xerox WorkCentre 3315
    lsh-b321-printer-01 SAS Dean's Office (Livingston) Ricoh MP 4054
    1spring-323a-printer-01 SAS Development HP LaserJet 400 color M451dn
    coll35-102a-printer-01 SAS Honors (College Ave) HP Color LaserJet CP2025dn
    coll35-102a-printer-02 SAS Honors (College Ave) Ricoh MP C5503
    coll35-204-printer-01 SAS Honors (College Ave) HP LaserJet 400 M401dne
    1spring-248-printer-01 SAS Shared Ricoh MP 7503
    1spring-333-printer-01 SAS Shared Ricoh MP C3503
    1spring-434-printer-01 SAS Shared Ricoh MP C3503
    davison-007-printer-01 Sociology HP LaserJet 600 M602
    davison-117-printer-01 Sociology Ricoh MP 2554
    davison-123a-printer-01 Sociology Ricoh MP 5054
    hill-450-printer-01 Statistics HP Universal Printing PCL 6
    hill-480-printer-01 Statistics HP Universal Printing PCL 6
    hill-501-printer-01 Statistics Dell 2145cn
    hill-558-printer-01 Statistics Ricoh MP C8002
    rdjc-205-printer-01 Women's & Gender Studies Ricoh MP C5503
  • imac retina



    Mac OS 10.15 Catalina update:

    Apple released Mac OS 10.15 Catalina earlier this week as a free download from the App Store. SAS IT recommends NOT upgrading to Catalina at this time as we would like to thoroughly test it for a month or two before moving forward with any upgrades.
    Some major changes in Catalina include the dropping of support for 32-bit applications. Older 32-bit applications will no longer work if they haven’t been upgraded to 64-bit versions.


    Mac OS Updates -

    All updates are now automatically installed from the SAS-IT Mac server. To configure your Mac to receive automatic updates, Please contact your departments Unit Computing Manager


    Download the latest Mac OS Ricoh drivers for our Ricoh copiers. For OS 10.9-10.14

    Download Cisco AMP Antivirius for SAS Macs

    LDAP fix- a quick script to reconfigure ldap to work with the University's updated LDAP servers. These will be going live on 6/21/2016

    LDAP fix for 10.9.5 Macs

    The latest DeployStudio NetBoot set for OS 10.11.2 is available here- DeployStudioRuntimeHD.dmg
    Download the dmg and use Apple's Disk Utility program (/Applications/Utilities/Disk Utility) to restore the image to a USB key to create a bootable drive that will connect to our Deploystudio server for Mac OS imaging.

    NetBoot Script- Run this to access the NetBoot server across subnets. Mac hardware ranging from old Mac Pros to 2015 Macbook pros have NetBoot images available from macdc.sas.rutgers.edu. If you have Mac hardware that will not boot from this script, email This email address is being protected from spambots. You need JavaScript enabled to view it. to have an appropriate Netboot set created. Once a Mac is rebooted it will be running the DeployStudio runtime software. Choose "Restore Master on Volume" option to reimage the machine. 2015_iMac_image and MacBook_Pro_2015_pcie support the latest hardware.

    New Junos Pulse client is now available for Mac OS 10.10. This corrects the issue of losing network connectivity when connecting to the Rutgers VPN with the previously available client. 
    Download Junos Pulse 5.1.2

    Ricoh copiers and some HPs do require printer filters to be installed locally for printing to function. Run this script to install the needed packages- http://sasdeploy.rutgers.edu/mac/ricoh-drivers.zip for 10.8-10.14 and http://sasdeploy.rutgers.edu/mac/ricoh-drivers-10.7.zip for 10.7

    LDAP Authentication: This script will configure Macs for authentication through the University's LDAP servers- Rutgers ldap script

    Email scripts

    addthunderbird v3 script- This is for adding an RU Connect account to Thunderbird. This script will also hide the the users old Zimbra account. If you need to revert to the previous profile, copy prefs.js.bak to prefs.js. In some cases you may need to manually delete the Zimbra smtp server from Outgoing Servers, under Tools, Account Settings.
    addexchangeaccount script- This is for adding an RU Connect account to the Mac Mail application. Since Mac Mail is an Exchage client, it will also set up Calendars and Contacts. It does not remove the old Zimbra account which will need to be done manually, under Internet Accounts located in System Preferences.

     Mac OS 10 tips PowerPoint slide show- http://sas-it.rutgers.edu/dmdocuments/mac/osx.zip

  • DESCRIPTION: MyMajor is a system designed to simplify the management of student's requests for changes in majors, minors and graduate dates. Through a customized web interface, students are able to login and view available majors and minors, read information about prerequisites and place requests to declare or change their majors or minors. In the same interface, students are also able to request a graduation date. For administrators, all student requests are placed into a "queue" that is color coded with full search & sort capability. Requests are individually approved or denied based on the criteria set for each major or minor. Departments are also able to login and approve or reject student requests for their departments.


    • SAS Academic Services
    • School of Environmental and Biological Sciences
    • All Departments


  • PubMed Parser is a multi-departmental publication, author, and user, management system designed to accomplish the following:

    • Manage, retrieve, and display publications from PubMed given details for multiple authors across multiple departments
    • Allow for the customization and modification of publications retrieved by PubMed on a per-author basis.
    • Separation of users into groups that allow overlapping levels of oversight and redundancy when managing publications in the system.
    • Provide links to publication indexing services such as PubMed and the Rutgers Library to easily grant the maximum access permitted by law to publications for both university and non-university users.
    • Simple integration with new and existing departmental websites via an iframe and JSON interface
    • Maintain separate scopes for each author and department administrator – allowing users to modify and access their own information independently of one another and affecting records only related to their own department.

    Full Manual

  •  You can find general information on purchasing at the Purchasingand RIASweb sites.  Your department probably has its own policy and procedure, so consult with someone internally on the purchasing process.  Many technology-related items can be purchased directly from other units with in Rutgers.  The findTech Connections websiteoffers numerous hardware, software and peripherals at aggressive pricing levels. Personal purchases at discounted prices are also available.

    Printers: The University runs a bidding process for printer suppliers. SeeUniversityProcurement Servicesfor pricing. Please note these prices do not include shipping. Different shipping rates may change which vendor is most inexpensive overall.

    The University Software Portalshould be the first place you look for software. Many titles are available for free or at discounted prices.

    There are numerous external sources for equipment and software purchases. Ensure that you have exhausted your internal sources before looking outside the university. Your best price will likely be found internally.


  • Guest NetID Information

    RUWireless Guest Account Information

  • DESCRIPTION: The SAS Central Authentication application provides a single-sign-on backend for our Zend platform developed projects. The application also allows for global white listing and black listing of users, impersonation of other users and verification of application origin which helps prevent attacks on our applications. Additionally, the application allows for the creation of non NetID based users for authentication.


    •  All of SAS

    URL: https://secure.sas.rutgers.edu/apps/sascas