Working Remotely

With Microsoft Remote Desktop, you can connect to your office desktop from off-campus and access all your programs, files, and network resources just as if you’re sitting at that computer.

 

Required Items:

  1. Minimum OS X Version: 10.12 (MacOS Sierra) or later
  2. Connect to the Rutgers VPN
  3. IP Address of your Office PC
  4. Download/Install Microsoft Remote Desktop

 

Locating the IP Address of your office PC

  1. Right Click the Windows icon office windows from mac 02 in the lower left of your screen
  2. Left Click “Search”
  3. Type cmd in the search field
  4. Click Command Prompt

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  5. The command prompt window should open; now in the open line, type ipconfig and press Enter:

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  6. You’ll see the IP Address of your Office PC listed right above the subnet mask. Look for the number that starts with “172” and make a note of it.

 

Using Microsoft Remote Desktop

  1. Download/Install “Microsoft Remote Desktop” from the App Store
  2. Open “Microsoft Remote Desktop”
  3. Click “Add Desktop” or the “+” button

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  4. Enter the Following: a. PC NAME: IP Address of your Office PC:9833 (eg. 176.16.30.1:9833) b. User Account: “Ask me every time”
  5. Click “Save”

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  6. Double Click the saved Desktop Icon

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  7. Enter the following:
    • Username: RAD\NetID
    • Password: Your NetID Password
  8. Click the “Done” button

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Troubleshooting

If you get a Certificate Couldn’t be Verified Message:

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  1. Click Show Certificate
  2. Select “Always trust …”

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  3. Click Continue
  4. Enter your macbook/Imac credentials when the “You are making changes to your Certificate Trust Settings” pop up window appears.
  5. Click Update Settings

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  6. Click Continue

 

NOTE: Please keep in mind that you should minimize or exist your Remote Desktop session before trying to use videoconferencing or calling software. If you run those software programs on the office computer you're remote controlling, it will use the camera and/or microphone on the office machine.