How To Guides

Change Device for Duo

  1. Go to https://netid.rutgers.edu/index.htm
  2. Click on Manage NetID+ Two Factor Authentication in the left column

netid

3. Login with your Netid and Netid password.

4. If the Duo window pops up, click Cancel and click on Call me.

two factor add manage

5. Duo will call your phone. Answer it and press 1 on your phone to accept.authenticated via netidplus

6. Click on Manage Devices.

two factor auth setup

7. Click on Manage My Device (do not authenticate with Duo yet).
Click on Add a new device and then authenticate with Duo.

add new device

add new device 2

8. Follow the prompts on the screen to setup your new phone.

what type device