This is the procedure to get a second Admin account on Macs that were loaned out with a non-shareable admin password as the only admin.

 

The following steps need to be done with the Mac in recovery mode.

  1. To boot the Mac into Recovery mode, hold down cmd and R keys while restarting the Mac.

    Adding Second Admin Account Mac 01

  2. You should get the following screen, if not reboot the machine again with Step 1
    • This is the recovery mode screen. DO NOT CLICK ON ANYTHING in the MacOS Utilities window. You could damage the OS.

      Adding Second Admin Account Mac 02

  3. Go to Utilities then choose Terminal at the top of the screen

    Adding Second Admin Account Mac 03

  4. In the Terminal, type hdiutil mount http://sasit.rutgers.edu/custom/downloads/bootstrap_admin.dmg
  5. Hit the Enter key on your keyboard

    Adding Second Admin Account Mac 04

  6. In the Terminal, type /Volumes/bootstrap/run
  7. Hit the Enter key on your keyboard

    Adding Second Admin Account Mac 05

  8. From the list enter the number of the line with Macintosh HD.

    Adding Second Admin Account Mac 06

  9. Hit the Enter key on your keyboard
    • Bootstrappr will now run and create an account named sasadmin. This account will have admin rights.
    • Please contact your department’s UCM to obtain the password.
  10. Choose restart from list. The account is now ready for use.

Adding Second Admin Account Mac 07

 

NOTE: This new admin account can now be used when you are trying to install software on the macbook (ie Cisco AnyConnect), use sasadmin as the username and the password given to you by your departments UCM.