Desktop and Mobile Systems Support

How do I re-activate Windows for an off-campus machine?

Microsoft Windows 10 must be activated using a license key obtained from https://software.rutgers.edu

Microsoft Office 2016 activation steps are here.

Connect to Rutgers VPN: 

VPN Installation and Configuration Instructions

Order License Key

  1. Log on to: https://software.rutgers.edu
  2. Under "Operating System," click on Windows
  3. Click the link for "Microsoft Windows 10 Enterprise Upgrade 32/64bitProduct Activation Required EES Agreement Rutgers-Owned Equipment Only"
  4. Click the "Items" tab at the bottom
  5. Click Add to Cart
  6. For "Delivery Method" select "Download"
  7. Click Checkout
  8. Verify your email and click Next
  9. Click Submit Order
  10. Select My Software from the main menu at the top
  11. Under "Microsoft Windows 10," click License
  12. Find the 25-character key from the "License Info" field

Activate Windows

  1. Go to System control panel (Windows Key + Pause/Break)
  2. Under "Windows activation," click Change product key
  3. Click Yes to allow "Windows Activation" to make changes to your device.
  4. Enter the 25-character key from the "License Info" field found under "My Software" on software.rutgers.edu (see above)
  5. After entering the key, click Next
  6. Click Activate

If you are still receiving messages that Windows is no longer activated, please submit a workorder.