If you need help following these steps, please submit a Work Order with "Thunderbird Subscriptions" in the Brief Description field.
In the images that follow, the username and account information of an IT employee was used for demonstration purposes. Please replace these entries with your individual information where appropriate.
This document shows how to subscribe to shared folders.
Note to Thunderbird Users:
Before subscribing to a folder that has been shared with you, you must first use the webmail client to "Accept" the share so that it is accessible to your account. Instructions for Accepting a shared folder can be found here.
To subscribe to a shared folder, go to the FILE Menu and select SUBSCRIBE
Select the folders you want to subscribe to. In this example, we are subscribing to Eddie Konczal's SAS-IT-Services
Click the Subscribe button
Then click OK
From the Thunderbird main screen, find the name of the shared item you just subcribed to.
Click on that folder to see its contents.