Email Client Configuration

Switching Share/Resource Accounts to OAuth2

There may be a few login prompts that pop up after changing these settings. Please enter your email address and password at these login prompts for the change to take effect.

  1. Click on the shared email account.
  2. Click Account settings or the 3 horizontal bars (top right corner), then Account Settings.

    Switching Share Resource Accounts to OAuth2 01

  3. Click Server Settings.
  4. Change Username to the email address of the shared account.
  5. Change Authentication to OAuth2.

    Switching Share Resource Accounts to OAuth2 02

  6. Click Sign in with another account and enter your email address to sign in.

    Switching Share Resource Accounts to OAuth2 03

  7. Go to the inbox of the shared account and verify it is working.

Change Thunderbird to OAuth2

In an effort to enhance the security of the mail system, Microsoft, like most major e-mail providers, is making a change. Rutgers is activating this change early so we can deal with any problems that arise before Microsoft makes the change irreversible. If you use Thunderbird to access your Rutgers Connect email account, then it may be setup with the old authentication settings that Microsoft will be retiring in the coming months. To keep Thunderbird working, a minor setting needs to be changed in your Thunderbird account settings.

To switch Thunderbird to OAuth2 authentication:

  1. Make sure you are running the latest version of Thunderbird (version 91.3 as of this writing). To check for updates in Thunderbird, click on the three-horizontal line (hamburger) menu button at the top right, then select “Help” and then “About Thunderbird”. Thunderbird will notify you if there are any updates available. If Thunderbird on your computer is significantly out of date, then it may require checking for updates several times until you get the “Thunderbird is up to date” message. Alternatively, you can always download the installer for the latest version of Thunderbird at https://www.thunderbird.net/.
  2. In Thunderbird, click on the three-horizontal line (hamburger) menu button at the top right, then click on “Account Settings”.

    change tb to OAuth2 1
  3. In the Account Settings tab, click on “Server Settings” underneath your Rutgers Connect account in the left side column and change “Authentication method” to “OAuth2”.

    change tb to OAuth2 2
  4. While still in the Account Settings tab, click on “Outgoing Server (SMTP)”, then select the entry for “smtp.office365.com” and then click on the “Edit..” button.

    change tb to OAuth2 3
  5. In the SMTP Server pop-up window, change “Authentication method” to “OAuth2”, then click OK.
  6. After making these changes you will need to re-login to your Rutgers Connect account in Thunderbird. A pop-up window like the one below will appear. Sign in with your Rutgers Connect email address and NetID password. You will also be prompted to authenticate with Duo when signing in. After you have signed in and approved the sign in with Duo, then Thunderbird is now setup with OAuth2 authentication.

Please note that at this time the latest version of Thunderbird does not support shared accounts when configured with OAuth2 authentication. It is unknown if Thunderbird will support this in a future update. To access a shared account please use either the Rutgers Connect website, https://connect.rutgers.edu, or the Outlook desktop app. Shared accounts can also be accessed using the Outlook mobile app.

Configuring Alpine

Configuration settings for Alpine

inbox-path = {outlook.office365.com:993/ssl/user=This email address is being protected from spambots. You need JavaScript enabled to view it.}Inbox

smtp-server = smtp.office365.com:587/tls/user=This email address is being protected from spambots. You need JavaScript enabled to view it.

folder-collections = "RU Connect" {outlook.office365.com:993/ssl/user=This email address is being protected from spambots. You need JavaScript enabled to view it.}[]

default-fcc = {outlook.office365.com:993/ssl/user=This email address is being protected from spambots. You need JavaScript enabled to view it.}Sent Items

default-saved-msg-folder = {outlook.office365.com:993/ssl/user=This email address is being protected from spambots. You need JavaScript enabled to view it.}Archive

trash-folder = {outlook.office365.com:993/ssl/user=This email address is being protected from spambots. You need JavaScript enabled to view it.}Deleted Items

user-domain = DEPARTMENT.rutgers.edu

If you want to save drafts on the server, set
postponed-folder = {outlook.office365.com:993/ssl/user=This email address is being protected from spambots. You need JavaScript enabled to view it.}Drafts

Note: This will cause alpine to ask you if you want to continue postponed 
message every time you compose a message.

Accessing shared accounts in Thunderbird

Configuring Thunderbird to Access a Shared Account

In Rutgers Connect, shared folders are actually shared accounts.  In order to set the up in Thunderbird, you have to add a new account. These instructions will use the This email address is being protected from spambots. You need JavaScript enabled to view it. account as an example but you should substitute that with the shared account you want to set up.

This can be done by clicking the menu highlighted in yellow below and choosing

 

Then choose options

Then choose account settings

Now choose Add Mail Account...

Enter the name you'd like people to see when you send mail from this shared account in the Your Name field.
Enter the e-mail address of the shared account in the Email Address field
Enter your NetID password in the Password field.
Click Continue

Thunderbird will try to configure itself automatically.  It won't be able to.  Click Manual config to stop it from trying.

Change the information in the yellow box.  Incoming and Outgoing servers are the same for everyone.  Make sure the settings match what is in the picture below.

The incoming username is a little more complicated.  You should first enter the address you use to login to Rutgers Connect.  In this case it's This email address is being protected from spambots. You need JavaScript enabled to view it.'.  Then add a backslash '\' and then add the name of the shared account, in this case 'math-advising'.

You'll notice that the account itself is This email address is being protected from spambots. You need JavaScript enabled to view it. but the account entered below is 'math-advising'.  That's because shared accounts have to have a unique name in Rutgers Connect so all shared accounts are prefixed with the area in which they reside, in this case math.  All accounts in math will have a math, a dash and then the account name before the @.  Therefore, in this case, math-advising.  Subsitite the value for the account that you are setting up.

The outgoing settings should not have the account information after it.  That should simply be your regular e-mail address, in this example: This email address is being protected from spambots. You need JavaScript enabled to view it.

Now click Re-test.  After the test, the Done button will work.  Click Done.

 You're done.  You should now see the new account setup in the navigation bar of Thunderbird.  You'll need to repeat this entire procedure for every shared account you have to setup.