"How To" Guides

Adding a Second Admin Account to a Mac

This is the procedure to get a second Admin account on Macs that were loaned out with a non-shareable admin password as the only admin.


The following steps need to be done with the Mac in recovery mode.

  1. To boot the Mac into Recovery mode, hold down cmd and R keys while restarting the Mac.

    Adding Second Admin Account Mac 01

  2. You should get the following screen, if not reboot the machine again with Step 1
    • This is the recovery mode screen. DO NOT CLICK ON ANYTHING in the MacOS Utilities window. You could damage the OS.

      Adding Second Admin Account Mac 02

  3. Go to Utilities then choose Terminal at the top of the screen

    Adding Second Admin Account Mac 03

  4. In the Terminal, type hdiutil mount http://sasit.rutgers.edu/custom/downloads/bootstrap_admin.dmg
  5. Hit the Enter key on your keyboard

    Adding Second Admin Account Mac 04

  6. In the Terminal, type /Volumes/bootstrap/run
  7. Hit the Enter key on your keyboard

    Adding Second Admin Account Mac 05

  8. From the list enter the number of the line with Macintosh HD.

    Adding Second Admin Account Mac 06

  9. Hit the Enter key on your keyboard
    • Bootstrappr will now run and create an account named sasadmin. This account will have admin rights.
    • Please contact your department’s UCM to obtain the password.
  10. Choose restart from list. The account is now ready for use.

Adding Second Admin Account Mac 07


NOTE: This new admin account can now be used when you are trying to install software on the macbook (ie Cisco AnyConnect), use sasadmin as the username and the password given to you by your departments UCM.

Recently Added

  • Clearing a Browser's Cache

    Computer MacOS Windows Phone or Tablet Android iOS
  • VPN Instructions

    These instructions apply specifically to installing and configuring a VPN client to connect to the Rutgers VPN.  For more help getting connected from an off-campus location, refer to the Working Remotely guides.

    More information may be found on

  • Virtual Computer Labs Access and Info

    The Office of Information Technology (OIT) is pleased to announce a new service for the Rutgers community: Virtual Computer Labs. Students, faculty and staff can now utilize OIT computer lab PCs – and all Windows applications provided in the

  • Types of Page Samples

    If you would like to learn how to create a Landing Page please refer to Opening Page Options. This documentation goes over the different types of landing pages.

    Landing Page

    This page allows you to have a ‘landing page’ for multiple