"How To" Guides

Remote Desktop Connection Windows via Remote Desktop Gateway

IMPORTANT: The computer that you want to remote control via Remote Desktop must remain powered on in order for you to control it. You do NOT need to connect to the VPN when following these instructions.

Required Item: You will need the ip address of your office machine. (Your Dept IT Manager can assist you with getting that information)

  1. Hold the Windows Key

    Remote Desktop Connection Windows via Remote Desktop Gateway 01  down and press R on your keyboard.

  2. A Run window should open up, type mstsc

    Remote Desktop Connection Windows via Remote Desktop Gateway 02

  3. Click OK
  4. Click “Show Options”

    Remote Desktop Connection Windows via Remote Desktop Gateway 03

  5. Enter in the Computer field: Office Machine Ip Address and port # if needed
  6. User name: rad\netID

    Remote Desktop Connection Windows via Remote Desktop Gateway 04

  7. Click on the Advanced Tab
  8. Click the Settings button in the “Connect from anywhere” section

    Remote Desktop Connection Windows via Remote Desktop Gateway 05

  9. Select "Use these RD Gateway server settings"
  10. Enter " rdgateway.rutgers.edu " in the Server Name field
  11. You can also select “Use my RD Gateway credentials for the remote computer” option to avoid having to enter your username and password twice

    calendar tab

  12. Click OK
  13. Click on Save As to save the file to your desktop, this file can then be doubled clicked to launch the remote session next time

    Remote Desktop Connection Windows via Remote Desktop Gateway 07

  14. Click Connect

    Remote Desktop Connection Windows via Remote Desktop Gateway 08

  15. The RD Gateway Server Credentials Popup will prompt you for a Username and password.
    • Enter “rad\NetID” and your NetID Password
    • Click OK

      Remote Desktop Connection Windows via Remote Desktop Gateway 09

  16. Next you will be prompted for the office machine credentials, enter your password.
    • Enter “rad\NetID” and your NetID Password
    • Click OK

      Remote Desktop Connection Windows via Remote Desktop Gateway 10

  17. A security certificate warning will appear.
    • You can check the “Don’t ask me again for connection to this computer” to avoid this prompt on future connections
    • Click “Yes” to approve

      Remote Desktop Connection Windows via Remote Desktop Gateway 11

  18. The Remote Session will now begin

 

Once Remote Desktop connects a window will open displaying your office PC’s screen. Launch programs and use your computer as you normally would when sitting at your desk.

It’s best to use Full Screen Mode by clicking on the Maximize icon.

Remote Desktop Connection Windows via Remote Desktop Gateway 12

 

Once you’re in Full Screen mode you can use the minimize button to minimize your office PC’s screen or click on the X to close the session to your office PC.

Remote Desktop Connection Windows via Remote Desktop Gateway 13

 

NOTE: Make sure you click the X to close the session to your office PC. Do NOT click Shut Down inside the Remote Desktop Session as this will power off your remote office computer!

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